Mekaela Goulart

• Greeted customers to determine wants or needs.
• Placed special orders or called other stores to find desired items.
• Organized store by returning merchandise to proper areas and restocked displays.
• Created price tags and merchandise signs for new items.
• Handled customer complaints in a professional manner.
• Handled returns and exchanges according to company policies.
• Utilized point-of-sale systems efficiently, ensuring accurate pricing and inventory management.

Seasonal Decor Specialist

• Coordinated and executed the packing and organization of holiday ornaments and decorations in a warehouse setting.

• Traveled to various locations to professionally decorate Christmas trees, ensuring visually appealing and high-quality displays

Residential Cleaner

• Provided thorough cleaning services for a variety of homes across Colorado, ensuring high standards of cleanliness and customer satisfaction.

Food Delivery Driver

• Delivered food to various locations throughout the Denver area, ensuring timely and accurate service.

• Interacted with customers daily, addressing inquiries and resolving issues independently to ensure customer satisfaction.

Cleaning Specialist

• Provided residential cleaning services, ensuring high standards of cleanliness and organization in clients’ homes.

• Performed post-construction cleanups, removing debris and ensuring spaces were safe and ready for use.

Lead Server

• Led team members to achieve service excellence and collaborated with management on dining room operations.

• Managed Expo station and ensured timely food delivery.

• Provided exceptional service to assigned tables and guided teammates during busy shifts.

• Assisted in training new employees to maintain service standards.

•Directed team members through high-pressure dinner services, ensuring smooth operations and timely service

• Developed efficient cleaning schedules to optimize workflow and reduce turnaround time.
• Enhanced residential cleanliness through meticulous attention to detail and adherence to sanitary standards.
• Improved client satisfaction by providing thorough cleaning services tailored to individual preferences and needs.
• Used time management and efficient cleaning methods to meet deadlines.
• Upheld a professional image while working in clients'' homes, maintaining trustworthiness and discretion at all times.
• Developed strong relationships with clients through consistent reliability, punctuality, and excellent service delivery.
• Delivered quality customer service to address urgent needs and cleaning requests.

Server

• Managed a section of tables, providing exceptional service and ensuring guest satisfaction.

• Collaborated with team members to maintain a clean and organized work environment.

• Assisted with food running and Expo duties to ensure timely delivery of orders.

• Addressed guest inquiries and resolved any concerns to enhance dining experiences.

Assistant Manager / Server

• Created employee schedules to ensure efficient shift coverage and operational flow.

• Assisted the owner in placing essential orders, including food and supplies for restaurant operations.

• Supported payroll processing and ensured accurate records.

• Trained new employees, ensuring they adhered to company standards and procedures.

• Prepared meals in the kitchen and provided attentive service to guests.

• Provided bartending support as needed, ensuring a positive guest experience.