Jocelyn Torres-Mendoza
BIg Spring Aquatic Center
Amarillo,TX
1
Certification
4
years of professional experience
An Aviation mechanics student with an Associate degree in General Science and a strong foundation in STEM principles. I bring diverse experience in aviation-related studies, customer service, team collaboration, baking, front-desk operations, and management. Skilled in problem-solving, creative thinking, scheduling, organization, attention to detail, and maintaining efficient day to day operations. Adaptable and dependable professional prepared to apply technical knowledge, hands-on learning, and leadership abilities in a challenging work environment.
Work History
Waterpark Supervisor
2 Months- Supervised daily operations to ensure safety and compliance with health regulations.
- Managed scheduling and staffing to optimize workforce performance during peak hours.
- Coordinated maintenance of facilities, ensuring cleanliness and functionality of attractions.
- Implemented process improvements that enhanced guest satisfaction and operational efficiency.
Server/Bartender
9 Months- Managed bar operations, including inventory control and drink preparation for high-volume shifts.
- Provided exceptional customer service, ensuring guest satisfaction and repeat visits.
- Developed knowledge of food pairings and drink specials to enhance guest dining experience.
- Resolved customer complaints promptly to uphold restaurant standards and maintain positive relations.
Baker
6 Months- Developed new recipes, enhancing product offerings and customer satisfaction.
- Trained junior bakers on techniques and equipment usage for improved efficiency.
- Maintained cleanliness and organization of workstations in compliance with health regulations.
- Monitored inventory levels to ensure timely replenishment of baking supplies.
Automotive Technician
8 Months- Diagnosed and repaired vehicle systems including engines, transmissions, and brakes.
- Utilized diagnostic tools and software to troubleshoot automotive issues effectively.
- Used diagnostic tools and software to troubleshoot automotive issues effectively.
- Worked with team members to improve workflow efficiency in service department.
Receptionist
2 Months- Managed front desk operations, ensuring seamless guest check-in and check-out experiences.
- Coordinated room reservations using property management system to optimize occupancy rates.
- Assisted guests with inquiries, providing information on hotel amenities and local attractions.
Bartender/Server
9 Months- Managed inventory levels, ordered supplies, and minimized waste to optimize bar operations.
- Maintained cleanliness and organization of bar area to comply with health and safety regulations.
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
Associate's degree - General Science
High school diploma
Skills
Safety management
Food safety and sanitation
Facility upkeep
Customer service
Strong multitasking
Staff training
Attention to detail
Tool operation
Hand and power tools
Strong work ethic
Team leadership
Certification
Food Handler Certification, TABC Certification
Timeline
Waterpark Supervisor
BIg Spring Aquatic Center
05.2026 - 07.2026Read More
Server/Bartender
P.F. Chang's Bistro
08.2025 - 05.2026Read More
Baker
92 Bakery
11.2024 - 05.2025Read More
Automotive Technician
Walmart
10.2023 - 06.2024Read More
Receptionist
TownePlace Suites Marriot Hotel
06.2023 - 08.2023Read More
Bartender/Server
Pluckers Wing Bar
08.2022 - 05.2023Read More
Coahoma high school
High school diploma
Read More
Texas Tech
Associate's degree from General Science
Read More