Jocelyn Vizcarra
Norwalk,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Receptionist/Cashier
All About Puppies
La Mirada, CA
08.2023 - Current
- Scheduled appointments for clients, customers, and other visitors.
- Managed daily log book, documenting relevant details of visitors entering the premises.
- Monitored office supplies inventory and placed orders when necessary.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Executed efficient operations of a cash register while accurately handling transactions involving cash, credit card, or debit payments.
Beauty Advisor
ULTA
Cerritos, CA
05.2022 - 08.2023
- Identified and addressed individual customer inquiries and concerns regarding product information and service offerings
- Engaged with guests by sharing information about ongoing promotions, events, and services
- Served multiple guests simultaneously with composure during busy or peak selling times.
Sales Associate
Oakley
Cerritos
08.2020 - 05.2022
- Developed key sales techniques through the application of extensive product knowledge and engaging customer questions
- Maintained constant awareness of surroundings and effectively deterred potential theft by delivering exceptional customer service.
- Maintained stock levels and facilitated timely merchandise restocking.
Shift Supervisor
7 LEAVES
Artesia, CA
05.2019 - 06.2020
- Anticipated customer and store needs through ongoing evaluation of the environment and regular observation of customer behavior.
- Aided in training and motivating new hires to achieve successful performance goals.
- Implemented and adhered to 7 Leaves operational policies, encompassing cash handling, store presentation, safety protocols, and Covid-19 awareness.
Cashier
7 Leaves
Artesia, CA
03.2018 - 05.2019
- Displayed a combination of warmth and professionalism in customer and team interactions.
- Successfully performed duties such as taking orders from customers, processing payments (cash/credit), making drinks according to specifications, and ensuring overall store cleanliness
- Resolved customer complaints professionally in accordance with company policy.
Cashier
Dick’s Sporting Goods
Cerritos, CA
08.2017 - 03.2018
- Ensured all merchandise was consistently presented according to company standards
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
High school diploma -
Norwalk-La Mirada Adult School
03.2017
Skills
- Bilingual – English/Spanish
- Managerial Background
- Team Oriented
- Cash Handling
- Scheduling appointments
- File Management
- Data Entry
- POS Systems
Timeline
Receptionist/Cashier
All About Puppies
08.2023 - Current
Beauty Advisor
ULTA
05.2022 - 08.2023
Sales Associate
Oakley
08.2020 - 05.2022
Shift Supervisor
7 LEAVES
05.2019 - 06.2020
Cashier
7 Leaves
03.2018 - 05.2019
Cashier
Dick’s Sporting Goods
08.2017 - 03.2018
High school diploma -
Norwalk-La Mirada Adult School