Jocelyn Waldahl
Springfield,OR
Summary
Retired Massage Therapist with 6 years of experience in healthcare office settings and advanced knowledge of anatomy, physiology and medical terminology seeking position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Family Manager
Self
03.2020 - Current
- Managed medical appointments, ensuring each family member received appropriate care while maintaining comprehensive records of health-related information.
- Developed strong relationships with educators and healthcare providers for optimal support of family members.
- Maintained a clean and organized household for improved efficiency and stress reduction.
- Facilitated open lines of communication between all family members to address any issues or concerns proactively.
- Handled conflict resolution within the family unit to promote an environment of understanding and harmony.
Licensed Massage Therapist
Billings Family Chiropractic
02.2019 - 03.2020
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Maintained client treatment records and designed long-term care programs for return customers.
- Increased client retention by establishing strong rapport through attentive listening and empathetic communication.
- Collaborated with healthcare professionals to develop comprehensive treatment plans addressing clients'' specific pain or injury concerns.
- Participated in ongoing professional development opportunities to stay current on industry trends and enhance skillset as a therapist.
Licensed Massage Therapist
Chiropractic Assistant
08.2016 - 02.2019
- Maintained client treatment records and designed long-term care programs for return customers.
- Worked with clients to ascertain medical history, potential issues, and areas needing support.
- Collaborated with other healthcare professionals to develop treatment plans.
- Maintained accurate and up-to-date client records.
- Developed knowledge of anatomy, physiology and pathology to supplement massage training.
- Contributed to a positive working environment by fostering a supportive and collaborative atmosphere among fellow therapists and clinic staff members alike.
- Learned and followed laws and HIPAA guidelines to keep office compliant with industry regulations.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Education
Medical Coding
American Academy of Professional Coders
11.2023
Licensed Massage Therapist -
Lane Community College
Associates of General Studies -
Lane Community College
Skills
- ICD-10-CM Diagnosis Coding
- HCPCS Level II
- CPT Coding Knowledge
- Microsoft Office proficiency
- Information Sourcing
- Interpersonal Communication
- Critical Thinking and Problem-solving abilities
- HIPAA Compliance Awareness
- Anatomy and Physiology Understanding
- Organizational skills
- Time Management Aptitude
Roles And Responsibilities
Utilized strong communication and problem-solving skills with patients to design a treatment plan for their specific needs. Efficient time management for administering therapy during the allotted time. Special attention to detail when notetaking to ensure accurate and ethical billing of insurance. Provider communication to construct and implement effective courses of treatment for patients. HIPAA compliance with physical and electronic medical records.
References
Available upon request
Affiliations
- American Academy of Professional Coders
Timeline
Family Manager
Self
03.2020 - Current
Licensed Massage Therapist
Billings Family Chiropractic
02.2019 - 03.2020
Licensed Massage Therapist
Chiropractic Assistant
08.2016 - 02.2019
Medical Coding
American Academy of Professional Coders
Licensed Massage Therapist -
Lane Community College
Associates of General Studies -
Lane Community College
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