Jocelyn Weerts
Colorado Springs,CO
Summary
Reliable and personable professional with experience in food service, front desk operations, and customer support. Recognized for strong communication, efficiency in fast-paced environments, and the ability to quickly learn new systems and procedures.
Overview
4
4
years of professional experience
Work History
Grill Staff
Cherokee Ridge Golf Course
Colorado Springs, Colorado
07.2024 - 12.2024
- Prepared and grilled menu items in a fast-paced kitchen, while maintaining food quality and speed during peak service hours.
- Collaborated with team members to ensure timely order preparation and smooth service flow.
- Provided friendly customer service while taking and serving food orders.
- Trained new staff on grilling techniques and operational procedures.
- Handled customer transactions and balanced the cash register accurately at shift open and close.
Front Desk Receptionist
Elysian Salon and Day Spa
Colorado Springs, Colorado
05.2024 - 07.2024
- Managed a high volume of phone calls and appointment bookings using salon management software.
- Welcomed clients and maintained a professional and organized front desk environment.
- Maintained confidential client records and processed payments accurately.
- Assisted staff with daily operations and prepared treatment rooms to ensure smooth client flow
- Provided information on services, products, and promotions
Host/Busser
Black Bear Diner Restaurant
Colorado Springs, Colorado
01.2021 - 07.2023
- Greeted and seated guests in a high-traffic restaurant, while maintaining efficient table turnover.
- Coordinated with servers and kitchen staff to ensure positive dining experiences
- Maintained the cleanliness of the host station, lobby, and dining areas.
- Handled to-go and online orders efficiently.
Education
Cosmetology -
International Salon And Spa
Colorado Springs, CO04-2024
High School Diploma -
Vista Ridge Highschool
Colorado Springs, CO05-2022
Some College (No Degree) - General Studies
Pikes Peak Community College
Colorado Springs, COSkills
- Customer service: guest relations, order accuracy, complaint resolutions
- Front desk and admin: appointment scheduling, phone support, client records, and POS systems
- Food service: grilling, food safety, kitchen, cleanliness
- Workplace strengths include team collaboration, communication, organization, and being a fast learner
Timeline
Grill Staff
Cherokee Ridge Golf Course
07.2024 - 12.2024
Front Desk Receptionist
Elysian Salon and Day Spa
05.2024 - 07.2024
Host/Busser
Black Bear Diner Restaurant
01.2021 - 07.2023
Cosmetology -
International Salon And Spa
High School Diploma -
Vista Ridge Highschool
Some College (No Degree) - General Studies
Pikes Peak Community College