Jocelyn Yonally
Aurora
Summary
Professional with extensive experience in customer consultation and point-of-sale operations. Excels in effective communication and problem solving, ensuring high levels of customer satisfaction. Proven track record of enhancing sales through product knowledge.
Overview
5
5
years of professional experience
Work History
Color Consultant
Sally Beauty
Aurora
05.2024 - Current
- Customized styles, services and products to suit client needs and maintain customer satisfaction.
- Maintained inventory levels of supplies needed for the job duties.
- Consulted with clients regarding desired look and advised on suitable hair color options.
- Processed credit card transactions quickly and securely.
- Computed purchases and received and processed cash or credit payment.
- Provided accurate information about products, prices and services.
Sales Associate
Michaels Arts and Crafts
Aurora
03.2021 - 10.2023
- Processed transactions using a point-of-sale system.
- Answered store and merchandise questions and led customers to wanted items.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
Sales Associate
Claire's Stores
Aurora
08.2022 - 02.2023
- Processed transactions using a point-of-sale system.
- Answered store and merchandise questions and led customers to wanted items.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Cleaned shelves, counters and tables to maintain organized store.
Education
High School Diploma -
Aurora High School
Aurora, OHIO05-2023
Some College (No Degree) - Criminal Justice
Kent State University
Kent, OHSkills
- Customer consultation
- Effective communication
- Inventory management
- Point-of-sale operations
Timeline
Color Consultant
Sally Beauty
05.2024 - Current
Sales Associate
Claire's Stores
08.2022 - 02.2023
Sales Associate
Michaels Arts and Crafts
03.2021 - 10.2023
High School Diploma -
Aurora High School
Some College (No Degree) - Criminal Justice
Kent State University