Yaneli Lozano
Fontana
Summary
Enthusiastic candidate with hands-on experience in client consultation and customer service. Engages in effective communication and collaboration to meet client needs and preferences. Eager to contribute to social services while applying visual communication skills learned through academic studies.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Color Consultant
Sally's Beauty Supply
Fontana, CA
11.2023 - Current
- Advised clients on color selection to enhance beauty product effectiveness.
- Conducted in-depth consultations to determine client preferences and needs.
- Trained staff on color consultation techniques to improve customer service experience.
- Managed inventory of color products, ensuring optimal stock levels for customer demands.
- Makes sure each customer has received the best customer service experience.
- Lot's of teamwork to ensure each customer receives the best hair color result.
Cashier/Food Packer
Johnny Rockets Restaurant
Rancho Cucamonga, CA
11.2020 - 06.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Delivered excellent customer service to enhance dining experiences.
- Handled cash, credit, and gift card transactions accurately.
- Assisted in maintaining cleanliness and organization of cash register area.
- Collaborated with team members to ensure smooth restaurant operations.
- Responded promptly to customer inquiries and concerns for satisfaction.
Education
Associate of Arts - Social Work
California State University, Los Angeles
Los Angeles, CA05.2026
Associate of Science - Professional Firefighting
Chaffey College
Rancho Cucamonga, CA05.2023
High School Diploma -
Summit High School
Fontana, CA06.2021
Skills
- Branding and marketing
- Client consultation
- Visual communication
- Customer service
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Team collaboration
- Reliability and punctuality
Certification
- Certified Emergency Medical Technician (EMT)
- Certified in Color & hair care
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Color Consultant
Sally's Beauty Supply
11.2023 - Current
Cashier/Food Packer
Johnny Rockets Restaurant
11.2020 - 06.2021
Associate of Arts - Social Work
California State University, Los Angeles
Associate of Science - Professional Firefighting
Chaffey College
High School Diploma -
Summit High School