Jocelyn Young

• Reduced order processing times with streamlined picking, packing, and shipping procedures.
• Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards
• Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
• Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
• Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  Drove forklifts, pallet jacks and other equipment to move materials.

: Operated equipment while observing standard safety procedures.

• Helped train new employees in safe practices and warehouse procedures.

• Supervised and monitored the activities of dogs in a daycare setting, ensuring their safety and well-being
• Maintained a clean and sanitary environment by regularly cleaning kennels, play areas, and common spaces
  Provided exercise and mental stimulation through interactive play sessions with dogs of various breeds and sizes
  Implemented behavior management techniques to address any signs of aggression or anxiety among dogs
• Monitored group dynamics during playtime to ensure a safe and positive socialization experience for all dogs involved
  Communication in sales with leashes
• Front desk communication with customer for pick up/drop off
• Collaborated with team members to coordinate pick-up/drop-off procedures for clients
• Face to face with customers in customer service, providing them with the help they need
• Communicated professionally with pet owners via phone, email, and text.
• Strengthened customer loyalty by going above and beyond in addressing concerns and providing solutions to any issues.
• Increased owner satisfaction, providing regular updates and photos of their pets' day, promoting peace of mind.

• Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
• Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
• Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
• Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
• Ensured cleanliness and sanitation of restrooms by regularly disinfecting surfaces and replenishing supplies
• Maintained inventory of cleaning supplies and equipment, promptly reporting any shortages or malfunctions
• Trained new janitorial staff on proper cleaning techniques