Jocelyn Zaragoza
Bellflower,CA
Summary
Highly dependable and observant Security Officer with 4+ years of experience in surveillance, incident reporting, and emergency response. Skilled in monitoring CCTV systems, responding to threats, and coordinating with law enforcement to ensure public safety and asset protection. Known for remaining calm under pressure, maintaining detailed logs, and adhering to strict protocols. CPR and First Aid Certified.
Overview
9
9
years of professional experience
1
1
Certification
Work History
EMT-Basic
Falck
Orange, California
11.2025 - Current
- Responded promptly to emergency calls and assessed patient conditions.
- Collaborated with healthcare professionals to ensure patient care continuity.
- Documented patient information and treatment protocols accurately in reports.
Security Specialist
Target
Bellflower, CA
11.2021 - Current
- Conduct routine patrols to prevent theft, monitor safety hazards, and enforce store policies.
- Review surveillance footage to investigate shoplifting or internal incidents.
- Complete detailed incident reports and support loss prevention investigations.
Command Center Operator
ECAMSECURE
Long Beach, CA
05.2021 - 10.2021
- Monitored live video, alarms, and access controls from centralized security systems.
- Logged all shift activities, suspicious events, and alarm responses in detailed reports.
- Acted as first point of contact for incident response and coordinated with on-site teams.
Security Officer
Allied Universal
Los Angeles, CA
02.2019 - 04.2021
- Patrolled premises, checked credentials, and enforced safety protocols.
- Collaborated with law enforcement to report and detain suspicious individuals.
- Monitored CCTV and access points to prevent unauthorized entry and theft.
Sales Associate
Rivas Sports Inc.
South Gate, CA
11.2016 - 02.2019
- Delivered excellent customer service and built rapport with clients and staff.
- Created merchandise displays and promoted sales through visual marketing.
- Handled incoming calls and maintained product knowledge to support customer needs.
Education
Emergency Medical Technician Certificate
Downey Adult School
Downey, CA04-2025
Bachelor of Science -
California State University, Dominguez Hills
Carson, CA08.2021
Skills
- Conflict resolution
- Effective communication
- Threat assessment
- Incident reporting
- Patient assessment
- First aid and CPR certified
Certification
CPR & First Aid Certified – American Heart Association
References
References available upon request.
Timeline
EMT-Basic
Falck
11.2025 - Current
Security Specialist
Target
11.2021 - Current
Command Center Operator
ECAMSECURE
05.2021 - 10.2021
Security Officer
Allied Universal
02.2019 - 04.2021
Sales Associate
Rivas Sports Inc.
11.2016 - 02.2019
Emergency Medical Technician Certificate
Downey Adult School
Bachelor of Science -
California State University, Dominguez Hills