Jocelyne Hernandez
Orlando,FL
Summary
Knowledgeable Training Specialist successful at developing and overseeing site-based and online training programs. Decisive and disciplined professional with personable style and thorough approach.
Overview
5
5
years of professional experience
Work History
Training Coordinator
Aspire Health Partners
Orlando, Florida
07.2025 - Current
- Collaborated with department managers to identify training needs and objectives.
- Maintained accurate records of training completion and certifications for staff compliance.
- Developed training materials and documents such as manuals, handouts, exercises and facilitator guides.
- Utilized learning management systems (LMS) to administer online training and track employee progress.
Administrative Assistant
Sentry Management
Kissimmee, Florida
03.2023 - 06.2025
- Monitored architectural applications to ensure timely processing, enabling homeowners and contractors to receive decisions within required timeframes and proceed with their projects without delay.
- Supported the office manager with clerical tasks including scanning invoices and checks/money orders, as well as sorting and distributing mail to appropriate departments to maintain smooth office operations.
- Highly proficient with Microsoft Outlook and Teams, utilizing them daily to communicate with staff.
- Significantly improved the company's Google reviews by sending Reputation.com requests to nearly all our call-ins and walk-ins. My name has been mentioned multiple times for delivering exceptional customer service.
Administrative Assistant
Governors State University
University Park, Illinois
12.2022 - 03.2023
- Partnered with leadership to organize planning sessions, meetings, and departmental events.
- Administered confidential student records, ensuring compliance with recordkeeping and privacy regulations.
- Coordinated student onboarding and orientation processes, supporting engagement and retention initiatives.
- Acted as liaison between departments to resolve system access and facilities-related requests.
HR Coordinator
Crete Monee School Distract 201 U
Crete, Illinois
07.2021 - 11.2022
- Maintained employee records in compliance with applicable laws and regulations.
- Printed and organized onboarding materials and paperwork, while promptly shredding confidential documents to maintain a clutter-free and paper-light desk.
- Assisted with the recruitment process by posting job openings, scheduling interviews, and verifying candidate qualifications.
- Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
Education
High School Diploma -
Carver Military Academy
Chicago, IL01.2015
Skills
- Learning Management Systems (LMS)
- Training Development
- Onboarding process
- Performance Management
- Recruitment & Talent Support
- HRIS systems
- Recordkeeping Compliance
- Confidentiality & Data Privacy
- Microsoft Office Suite
- Attention to Detail
- Bilingual Communication
Accomplishments
Employee of the First Quarter
Awarded for operational excellence and leadership support; nominated by Chief HR Officer | November 2025
Awarded for operational excellence and leadership support; nominated by Chief HR Officer | November 2025
Timeline
Training Coordinator
Aspire Health Partners
07.2025 - Current
Administrative Assistant
Sentry Management
03.2023 - 06.2025
Administrative Assistant
Governors State University
12.2022 - 03.2023
HR Coordinator
Crete Monee School Distract 201 U
07.2021 - 11.2022
High School Diploma -
Carver Military Academy