Jocelyne Martinez
Campbell,OH
Summary
Compassionate phlebotomist with proven expertise in venipuncture and patient care at CSL Plasma. Demonstrated exceptional attention to detail and adaptability in high-pressure environments, ensuring accurate specimen handling and enhancing patient experiences. Skilled in communication and teamwork, committed to maintaining the highest standards of safety and compliance.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Phlebotomist
CSL Plasma
11.2021 - 04.2025
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
Phlebotomist
Kedplasma
03.2019 - 08.2021
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
Crew Member
Chick-fil-A
01.2016 - 01.2020
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
Medical Assistant
Eti Technical College
Niles, OH01.2020
Campbell Memorial High School
Campbell, OH06.2012
Skills
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
- Sample and specimen collection
- Butterfly needle technique
- HIPAA compliance
- Patient confidentiality
- Venipuncture expertise
- Blood collection techniques
- Patient support
- Data entry
- Recording data
- Patient preparation
- Medical terminology
- Health and safety
- Patient assessment
- Proper labeling
- Donor screening
- On-site testing
- Laboratory procedures understanding
- Medical records handling
- Communication
- Sanitation and sterilization
- Process improvement initiatives
- Sample labeling
- Venipuncture and capillary puncture
- Time management
- Multitasking Abilities
- Teamwork and collaboration
- Attention to detail
- Customer service
Accomplishments
My hard work earned me a promotion to become a Sr. Phlebotomist and a trainer.
Certification
NCMA
Timeline
Phlebotomist
CSL Plasma
11.2021 - 04.2025
Phlebotomist
Kedplasma
03.2019 - 08.2021
Crew Member
Chick-fil-A
01.2016 - 01.2020
Medical Assistant
Eti Technical College
Campbell Memorial High School
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