JOCELYNE RAMOS ROMAN
RAMOS
CASSELBERRY,FL
Summary
Results-driven Clinical Management Pharmacist with expertise in specialty pharmacy and a notable track record at Elevance Health. Exhibits exceptional leadership in staff training and medication regimen optimization, leading to markedly enhanced patient outcomes. Skilled in critical thinking and inventory management, guaranteeing compliance and operational excellence while fostering strong communication with healthcare providers.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Clinical Management Pharmacist
Elevance Health
Altamonte Springs, Florida
12.2023 - Current
- Consulted with patients to explain medication use, side effects and dosage directions as prescribed.
- Monitored drug interactions and provided recommendations to healthcare providers.
- Utilized electronic health record systems, like Enterprise, for medication documentation and tracking.
- Counseled health care professionals regarding therapeutic options, formulary restrictions, drug interactions, and side effects.
- Reported adverse events via specific manufacturers' webpages or MEDWatch.
- Trained in Therigy for record-keeping and patient monitoring assessments.
- REMS-certified pharmacist.
Assistant Pharmacy Manager
Publix Pharmacy
Kissimmee, Florida
06.2020 - 11.2023
- Mentored new Pharmacy Department managers on operational excellence.
- Trained pharmacy staff in best practices and standard procedures.
- Collaborated with healthcare providers to enhance patient medication regimens.
- Oversaw pharmacy operations, ensuring timely and accurate dispensing of medications.
- Managed inventory by ordering and maintaining optimal stock levels.
- Led pharmacy technicians by providing guidance and enforcing policy compliance.
- Administered weekly schedules and processed leave requests efficiently.
- Handled administrative tasks, including payroll processing and recordkeeping activities.
Pharmacy Department Manager
Publix Pharmacy
Orlando, Florida
05.2010 - 06.2020
- Developed training program for pharmacy staff to uphold quality standards.
- Trained new employees on pharmacy procedures and software applications.
- Served as preceptor for pharmacy interns, providing guidance and support.
- Reviewed prescriptions for potential errors before medication dispensing.
- Identified cost-saving opportunities through evaluation of alternative products and suppliers.
- Ensured compliance with federal regulations regarding controlled substances.
- Conducted medication counseling sessions to advise on proper usage and side effects.
- Resolved customer complaints efficiently while fostering patient relationships.
Pharmacist
Walgreens Pharmacy
Orlando, USA
11.2009 - 05.2010
- Conducted drug utilization reviews to identify medication-related issues and recommend improvements.
- Reviewed typing work of technicians, ensuring accurate signatures and provider selections.
- Ensured adherence to company policies and suggested revisions when necessary.
- Established support for Walgreens stores, verifying the accuracy of prescription information for processing.
- Contributed to teamwork by maintaining high standards in customer service and quality assurance.
Clinician Pharmacist
Integrity Pharmacy
Orlando, FL
05.2009 - 11.2009
- Prepared sterile and nonsterile infusions for hospice and home care support settings.
- Developed, implemented, and maintained procedures for mixing, packaging, and labeling pharmaceuticals to ensure compliance.
- Collaborated with healthcare professionals to evaluate the quality and effectiveness of DUR regimens.
- Advised on drug applications and characteristics to optimize patient care.
- Assisted in preparing emergency drug kits for nursing home facilities.
- Maintained pharmacy records, patient profiles, and controlled substance inventories.
- Monitored narcotics inventory to ensure security and compliance with legal standards.
Specialty Pharmacist
ACS Pharmacy (Omnicare)
Orlando, Florida
06.2008 - 04.2009
- Analyzed, verified, and processed Betaseron prescriptions within the BetaPlus program in the pharmacy.
- Conducted medication therapy management (MTM) for specialty patients to enhance treatment outcomes.
- Collaborated with healthcare providers to optimize medication regimens for complex conditions.
- Managed ancillary staff to fulfill over 2,800 prescriptions weekly.
- Streamlined pharmacy workflow by maximizing pharmacists' verification time.
Education
Graduated with Honors - San Juan, PR
UPR-Medical Sciences Campus
San Juan, PR01.2003
Completed 3 years of the Chemistry Department with Honors - Research in Physical Chemistry, Minor in Math Sciences
UPR- Mayaguez Campus
Mayaguez, PR01.1999
Skills
- Critical thinking
- Leadership skills
- Pharmacy operations management
- Customer service and communication skills
- Active learning
- Judgment and decision-making
- Inventory management
- Active listening
- Training and development
- Specialty pharmacy knowledge
- Medication dispensing and immunizing
- Completing annual inventories
- Staff training
Certification
- Pharmacist Licensed in the State of Florida.
- CPR-certified and an active immunizer.
- Completed courses in Compounding- sterile and non-sterile with Medisca in Gainesville, FL (11/01/05).
- Certification in veterinary Compounding offered by NACP (03/01/10).
Accomplishments
- Various times Challenge the winner within Publix: The pharmacy department that sold more revenue in Ocean Blue Omega 3's products within the Orlando-Kissimmee territory 2021.
- Pharmacy that vaccinated the largest amount of Publix employees within the Jacksonville Division 2018.
Projects
Pharmacy Immunization Clinics of Site - Where corporations and other nonrelated health industries get their shots providing a service that otherwise would have not reached those populations in need. Mentor - In this role, I teach and train pharmacy students serving as interns in preparation for their graduation or licensure. Brown bag services - provided services to help patients manage chronic conditions such as diabetes, asthma, high blood pressure, or smoking cessation. Offered quarterly Diabetes Management classes where the audience was encouraged to make better lifestyle choices to improve their condition and live healthier lives.
References
Will be provided upon request.
Languages
- English, Advanced
- Spanish, Advanced
- French, Novice
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
French
Limited
References
References available upon request.
Timeline
Clinical Management Pharmacist
Elevance Health
12.2023 - Current
Assistant Pharmacy Manager
Publix Pharmacy
06.2020 - 11.2023
Pharmacy Department Manager
Publix Pharmacy
05.2010 - 06.2020
Pharmacist
Walgreens Pharmacy
11.2009 - 05.2010
Clinician Pharmacist
Integrity Pharmacy
05.2009 - 11.2009
Specialty Pharmacist
ACS Pharmacy (Omnicare)
06.2008 - 04.2009
Graduated with Honors - San Juan, PR
UPR-Medical Sciences Campus
Completed 3 years of the Chemistry Department with Honors - Research in Physical Chemistry, Minor in Math Sciences
UPR- Mayaguez Campus
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