Jocelyne Roberts

• Provided excellent customer service by responding promptly to customer inquiries and complaints.
• Adhered to company policies and procedures related to safety and security standards.

•delivered food and drink orders, while abiding to vehicular laws.

• maintained a %100 acceptance and completion rate.

•maintained a 4.7 star review.

• Employed at brick house cafe for 3 years as a host first, and then a waitress.

• Learned how to do just about everything in that restaurant , learned fryer and some main grill items, did dishes and bussed tables.

• My waitress duties included: greeting people, taking food and drink orders, bringing food out and checking in on tables, worked the register and would check out all assigned tables.

• Learned to do to go orders and memorized the menu.

• Was promoted to lead waitress about a month before the restaurant closed, so I was able to open and close the restaurant and the till.

• Maintained a clean work station by restocking supplies, wiping down counters.
• Performed basic math calculations when computing bills for customers' meals.