Summary
Overview
Work History
Education
Skills
Timeline
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Jocelyn Minifie

Rio Rancho

Summary

Motivated and compassionate pre-nursing student with over 4 years of customer service experience, skilled in communication, problem-solving, and teamwork. Eager to apply transferable skills in a healthcare setting to gain hands-on experience while pursuing a nursing degree. Seeking a part-time or potential full-time position in the health field to contribute to patient care and develop clinical skills.

Overview

3
3
years of professional experience

Work History

Barista

7 Brew
09.2024 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

Front Desk Receptionist

Suncare Tanning
03.2022 - 08.2022
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained an organized and clean front office area to create a professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated, and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Brought customers to their tanning rooms and explained everything they needed to know in great detail

Shift Lead

Crumbl Cookies
11.2021 - 08.2022
  • Completed store opening and closing procedures
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, consistently meeting safety standards.
  • Helped store management meet standards of service and quality in daily operations.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.

Education

Bachelor of Science - Nursing

University of New Mexico
Albuquerque, NM
08-2027

High School Diploma -

Rio Rancho High School
Rio Rancho, NM
05-2022

Skills

  • Time management
  • Attention to detail
  • Customer service/Communication
  • Decision-making
  • POS system operation
  • Multitasking and organization
  • Team leadership and collaboration

Timeline

Barista

7 Brew
09.2024 - Current

Front Desk Receptionist

Suncare Tanning
03.2022 - 08.2022

Shift Lead

Crumbl Cookies
11.2021 - 08.2022

Bachelor of Science - Nursing

University of New Mexico

High School Diploma -

Rio Rancho High School

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Jocelyn Minifie