Jocelynn Burns
Lambertville,NJ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
A talented individual with hands-on experience in the horticultural field. Brings strong problem-solving skills and a proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset.
Overview
1
1
Certification
Work History
Horticultural Specialist and Creative Director
Back to Nature
Basking Ridge, NJ
2025 - 2026
- Engaged with clients to develop and execute tailored landscape design projects that meet their needs.
- Learned and adapted quickly to new technology and software applications.
- Trained new employees on company policies, product knowledge, and customer service standards.
- Analyzed sales data to identify opportunities for growth and improvement.
- Directed purchasing processes for plant materials.
- Enhanced customer satisfaction with timely and accurate issue resolution.
- Optimized inventory management, minimizing waste and reducing costs.
- Evaluated customer needs and feedback to drive product and service improvements.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Conducted regular reviews of operations and identified areas for improvement.
- Created and managed project plans, timelines and budgets.
- Educated staff on organizational mission and goals to help employees achieve success.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Frequently inspected production area to verify proper equipment operation.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Supervised daily nursery operations, ensuring adherence to safety and quality standards.
- Developed and implemented efficient inventory management processes for plants and materials.
- Enhanced customer engagement by providing expert guidance on plant selection and care.
- Monitored plant health, identifying issues early to implement corrective measures effectively.
- Contributed to marketing efforts aimed at attracting new customers on social media, and community events.
- Managed scheduling appropriate staff coverage during peak hours or busy seasons.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Directed visual design projects from concept through execution, enhancing brand identity.
- Built strong relationships with clients, leading to long-term partnerships and repeat business opportunities.
- Monitored industry trends to keep creative materials fresh and engaging.
- Increased client satisfaction by delivering tailored design solutions that exceeded expectations.
Business Owner
Botanical Designs
New Hope, PA
2023 - 2025
- Achieved high client satisfaction through effective management of landscape design and maintenance projects. Drove sales growth by implementing innovative solutions for installation services. Enhanced overall landscape quality through diligent maintenance practices.
- Oversaw the planning and execution of seasonal and holiday design installations. Managed maintenance efforts to ensure optimal presentation and functionality of creative displays. Collaborated with cross-functional teams to enhance the visual impact of holiday installations.
- Achieved improved landscape aesthetics through expert tree and shrub pruning techniques. Elevated overall outdoor space quality through consistent maintenance and care.
- Utilized the understanding of diverse plant species to inform horticultural practices and design.
- Assisted in organic composting processes to enhance soil quality. Supported teams in implementing sustainable soil management practices. Contributed to community education on composting benefits.
- Implemented comprehensive pest management solutions to protect property and maintain health standards.
- Executed sod installation projects to enhance landscape aesthetics.
- Applied in-depth understanding of nursery operations to enhance purchasing and sales activities.
- Oversaw greenhouse maintenance operations to ensure optimal plant health and growth.
- Implemented efficient irrigation solutions and conducted regular maintenance to support agricultural productivity.
- Directed sales, installation, and maintenance of commercial and residential interior plantscapes.
- Achieved efficient document creation and data management through proficient use of Microsoft Word, Excel, QuickBooks, and Sqareup. Enhanced social media presence, resulting in increased audience interaction.
- Spearheaded innovative public set design projects, ensuring alignment with artistic vision.
- Designed and managed vivarium systems to ensure optimal habitat conditions for various species.
- Developed and delivered engaging classes on floral design, terrarium and bonsai design.
- Collaborated with teams to integrate greenwalls into building designs, fostering a connection with nature and improving overall well-being.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Estate Gardener
Twining Gardens
Newtown, PA
2021 - 2023
- Cultivated diverse plant species, enhancing garden aesthetics and health.
- Operated landscaping tools for efficient maintenance of garden areas.
- Assisted in soil preparation and planting processes to ensure optimal growth conditions.
- Implemented pest control measures, safeguarding plant health and reducing damage.
- Collaborated with team members to execute seasonal garden designs and layouts.
- Increased property value through expert care of specimen trees, shrubs, and flowering plants.
- Sourced high-quality plants from reputable nurseries to guarantee successful establishment in the estate gardens.
- Enhanced estate aesthetic by meticulously maintaining gardens, lawns, and hedges.
- Coordinated with other estate staff to ensure seamless integration of gardening tasks with overall property management goals.
- Maintained garden structures such as arbors, trellises, and pergolas for safety and visual appeal.
- Established preventative measures against common garden problems such as weeds, erosion control issues, or invasive species encroachment.
- Regularly pruned trees and shrubs for proper growth habits, increased flower production, and overall health improvement.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Identified and removed invasive plants and noxious weeds for garden aesthetics and ecosystem health.
- Performed fall and spring cleanup to clear brush and debris from landscaped areas.
- Continued learning about plants, gardening techniques and best practices to provide customers with accurate and constructive information.
- Communicated with customers by answering questions and addressing concerns to provide clients with regular updates on garden status.
- Kept accurate and up-to-date records of scheduled tasks, tools and material inventory to maintain gardens and track progress.
- Installed stonework according to landscape design plan and client specifications.
- Collaborated with gardeners to plan and design outdoor spaces.
Team Leader
Keystone Gardens
Wayne, PA
2019 - 2021
- Mentored junior team members, fostering skill development in horticultural practices and equipment use.
- Coordinated team activities, optimizing workflow for enhanced productivity and project completion rates.
- Led landscape design and installation projects, ensuring adherence to client specifications and timelines.
- Implemented best practices for landscape maintenance, improving overall aesthetic quality of properties managed.
- Increased productivity by implementing efficient workflows among team members based on individual skill sets and project requirements.
- Collaborated with designers and architects to create dynamic outdoor environments that met client needs and exceeded expectations.
- Promoted environmentally friendly landscaping practices including water conservation, native plant selection, and organic pest control methods.
- Led a team of landscapers to complete projects on time and within budget, ensuring client satisfaction.
- Adapted quickly to changing project specifications or client requests while minimizing delays or additional costs.
- Communicated with clients to provide price quotes, discuss design needs and schedule work.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Managed inventory of landscaping materials, ensuring timely procurement and availability for ongoing projects.
Business Owner
Botanical Designs
King Of Prussia, PA
2017 - 2019
- Achieved high client satisfaction through effective management of landscape design and maintenance projects. Drove sales growth by implementing innovative solutions for installation services. Enhanced overall landscape quality through diligent maintenance practices.
- Oversaw the planning and execution of seasonal and holiday design installations. Managed maintenance efforts to ensure optimal presentation and functionality of creative displays. Collaborated with cross-functional teams to enhance the visual impact of holiday installations.
- Achieved improved landscape aesthetics through expert tree and shrub pruning techniques. Elevated overall outdoor space quality through consistent maintenance and care.
- Utilized the understanding of diverse plant species to inform horticultural practices and design.
- Assisted in organic composting processes to enhance soil quality. Supported teams in implementing sustainable soil management practices. Contributed to community education on composting benefits.
- Implemented comprehensive pest management solutions to protect property and maintain health standards.
- Executed sod installation projects to enhance landscape aesthetics.
- Applied in-depth understanding of nursery operations to enhance purchasing and sales activities.
- Oversaw greenhouse maintenance operations to ensure optimal plant health and growth.
- Implemented efficient irrigation solutions and conducted regular maintenance to support agricultural productivity.
- Directed sales, installation, and maintenance of commercial and residential interior plantscapes.
- Achieved efficient document creation and data management through proficient use of Microsoft Word, Excel, QuickBooks, and Sqareup. Enhanced social media presence, resulting in increased audience interaction.
- Spearheaded innovative public set design projects, ensuring alignment with artistic vision.
- Designed and managed vivarium systems to ensure optimal habitat conditions for various species.
- Developed and delivered engaging classes on floral design, terrarium and bonsai design.
- Collaborated with teams to integrate greenwalls into building designs, fostering a connection with nature and improving overall well-being.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Customer service and landscape design
Urban Jungle
Philadelphia
2015 - 2017
- Guided customers in selecting appropriate plants and designing optimal layouts for their spaces.
- Designed and implemented strategic merchandise displays to optimize retail space and improve customer experience.
- Executed register transactions and efficiently closed out end-of-day registers.
- Monitored sales performance and managed merchandise ordering processes.
- Assisted in daily operations, ensuring efficient workflow and effective team collaboration.
- Monitored inventory levels, ensuring timely replenishment of essential supplies.
- Facilitated communication between departments, promoting alignment on organizational goals.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
Gardener
Green Weaver Landscapes
Media
2013 - 2014
- Managed upkeep of organic and native gardens to enhance ecological health.
- Achieved improved garden appearance through effective weeding, pruning, and mulching practices. Enhanced landscape definition by executing precise edging techniques. Contributed to plant health by implementing successful pest control measures.
- Cultivated and maintained diverse plant species to enhance landscape aesthetics.
- Operated landscaping tools, ensuring proper maintenance and safety protocols.
Plant Care Technician
Plantarium
Center City Philadelphia
2010 - 2012
- Developed and implemented design and installation strategies for tropical plants and floral arrangements to enhance corporate office aesthetics.
- Oversaw plant health and aesthetic maintenance to ensure optimal growth and visual appeal.
Customer Service, floral design, greenhouse manager, and nursery manager
The Village Flower Shoppe
Lahaska
1990 - 2010
- Managed installation and maintenance of garden and container designs to enhance outdoor spaces.
- Collaborated with clients to conceptualize and implement customized floral designs for various occasions.
- Executed display design projects to enhance visual merchandising and customer engagement.
- Provided expert guidance on best practices in plant care and greenhouse maintenance to ensure optimal growth and sustainability.
Education
Degree - Environmental Science, Fine Arts
B.C.C.C.
Newtown, PA06-1995
Skills
- Landscape Sales and Design
- Project management
- Creative seasonal container design
- Floral design
- Proficient in pruning techniques for trees and shrubs
- Skilled in operating heavy equipment
- Manager of holiday lighting projects
- Horticultural retail management
- Visual merchandising expertise
- Plantscape design and upkeep for commercial and residential spaces
- Experienced with Microsoft Office tools
- Teamwork skills
- Illustration
- Superb eye for detail
- Client satisfaction
Certification
OSHA 10
Timeline
Horticultural Specialist and Creative Director
Back to Nature
2025 - 2026
Business Owner
Botanical Designs
2023 - 2025
Estate Gardener
Twining Gardens
2021 - 2023
Team Leader
Keystone Gardens
2019 - 2021
Business Owner
Botanical Designs
2017 - 2019
Customer service and landscape design
Urban Jungle
2015 - 2017
Gardener
Green Weaver Landscapes
2013 - 2014
Plant Care Technician
Plantarium
2010 - 2012
Customer Service, floral design, greenhouse manager, and nursery manager
The Village Flower Shoppe
1990 - 2010
Degree - Environmental Science, Fine Arts
B.C.C.C.