Summary
Overview
Work History
Education
Skills
Awards
Timeline
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Jocelynn Heverly

Coopersburg,PA

Summary

Enthusiastic student at Palm Beach Atlantic with experience in customer service and event coordination, skilled at ensuring operational efficiency and a welcoming environment. Brings strong communication skills, attention to detail, and the ability to thrive in busy settings, making a positive impact on guest experiences.

Overview

3
3
years of professional experience

Work History

frost ice cream

Liz white
West Palm Beach, FL
12.2025 - Current
  • Greeted customers and took orders efficiently, enhancing customer experience
  • Work with coworkers during the busy rush to keep orders moving
  • Restocked ice cream supplies to ensure availability for customers., toppings, cups, cones, and other supplies
  • Handle cash and card payments using the register
  • Open and/or close the shop and complete cleaning tasks
  • Maintained cleanliness and organization of shop, counters, and work areas to create inviting environment

Counter Server

Yum Yum Bake Shop
12.2023 - 08.2026
  • Greeted customers, took orders, and processed cash transactions to ensure accurate service
  • Cultivated communication and teamwork skills while collaborating in a fast-paced environment
  • Assisted in preparing baked goods and ensured cleanliness of work areas for efficient operations

Co-op Student

Daley Dental
08.2024 - 06.2025
  • Assisted dental professionals during patient examinations and procedures.
  • Contributed to patient care by helping with personal hygiene tasks, ensuring adherence to hygiene standards for safety and well-being
  • Developed professional communication and attention-to-detail skills to enhance patient interactions
  • Managed patient records using electronic health record systems.
  • Scheduled appointments and confirmed patient visits efficiently.

Wedding/Farm Event Assistant

05.2023 - 10.2023
  • Coordinated event setup, creating a welcoming atmosphere and guiding guests for smooth event operations
  • Supported event setup, ensuring all materials were organized and available.
  • Arranged materials and supplies, maintaining cleanliness before, during, and after events

Education

High School Diploma -

Quakertown Highschool
Quakertown, PA
05-2025

Certificate of Technical Studies - Dental Careers

Upper Bucks Technical School
Perkasie, PA
05-2025

Some College (No Degree) - Business

Palm Beach Atlantic University
West Palm Beach, FL
08-2026

Skills

  • Point of sale systems
  • Cash handling and basic math
  • Inventory management
  • Customer service and interpersonal skills
  • Multitasking in fast-paced environments
  • Time management
  • Teamwork and reliability
  • Point of sale skills
  • Communication
  • Patient record management
  • Point of sale

Awards

  • Selected as Top 2 Students for Teaching Dental Hygiene in Middle Schools
  • Leadership experience organizing volleyball team events while balancing school

Timeline

frost ice cream

Liz white
12.2025 - Current

Co-op Student

Daley Dental
08.2024 - 06.2025

Counter Server

Yum Yum Bake Shop
12.2023 - 08.2026

Wedding/Farm Event Assistant

05.2023 - 10.2023

High School Diploma -

Quakertown Highschool

Certificate of Technical Studies - Dental Careers

Upper Bucks Technical School

Some College (No Degree) - Business

Palm Beach Atlantic University
Jocelynn Heverly