Jocelynn Olimon
Montgomery,TX
Summary
Adept at ensuring safety and delivering exceptional customer service, I honed my skills in first responder techniques and problem-solving at Blue Water Global Group. My leadership and strong communication abilities, coupled with lifeguard certification, have consistently enhanced guest satisfaction and operational efficiency. Experienced candidate with passion for verifying safety and security of all individuals within area of responsibility. Hardworking individual with excellent eye for detail and in-depth knowledge of emergency situation protocols and procedures. Natural problem-solver with keen ability to relate to people of all ages and backgrounds.
Overview
1
1
year of professional experience
Work History
Lifegaurd
Blue Water Global Group
05.2023 - 09.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Improved response times by conducting thorough lifeguard drills and training sessions.
Clean Juice
Clean Juice Franchising, LLC
05.2022 - 01.2023
- Consistently achieved high-quality products by regularly calibrating equipment and maintaining proper settings for optimal performance.
- Implemented a system for tracking daily sales trends, allowing for better forecasting of ingredient needs.
- Upheld brand reputation through consistently delivering exceptional customer experiences while adhering to quality standards and operational guidelines.
- Maintained strict cleanliness standards in the workspace to ensure food safety and compliance with health regulations.
- Coordinated smooth shift transitions by thoroughly briefing incoming staff members on current operations status.
- Managed inventory levels effectively, minimizing spoilage and ensuring availability of popular ingredients.
- Trained new employees in proper juicing techniques, resulting in a more consistent product quality.
- Enhanced customer satisfaction by creating fresh and flavorful juice blends tailored to individual preferences.
- Optimized workflow within the team through clear communication and delegation of tasks based on individual strengths.
Education
The Woodlands High School
The Woodlands, TXSkills
- Strong communicator
- Lifeguard certification
- Effective problem-solver
- Leadership Qualities
- First Aid
- Patience and Empathy
- Physical Fitness
- CPR and AED Training
- CPR Certified
- Lifeguard operations
- Multitasking
- Time Management
- Attention to Detail
Languages
Spanish
Native or Bilingual
Timeline
Lifegaurd
Blue Water Global Group
05.2023 - 09.2023
Clean Juice
Clean Juice Franchising, LLC
05.2022 - 01.2023
The Woodlands High School
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