Jocelynn Torres
Schertz,Texas
Summary
Enthusiastic Medical Assistant eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of top patient care and training in clinical procedures and basic patient care. Motivated to learn, grow and excel in the medical industry.
Overview
4
4
years of professional experience
Work History
Robotics Instructor/Tutor
Lehua Elementary
01.2016 - 05.2016
- Worked with third through eighth grade in coding a motherboard through computer and manually by wire and tool
- Aided in designing layouts of prototypes and final products making necessary adjustments when and where needed
- Aiding in competitions statewide
- As an instructor for the robotics team, as a lead who had the underdog team, ( started off as a small team of three ended as one) for an advanced project
- With a little under 2 weeks to complete (other teams had about 3 months to complete) my team took home the most awards and dominated to come out on top
- I had the smallest Team and shortest amount of time to work with my students
Office Assistant,volunteer
Grace Hospice Of San Antonio
San Antonio, TX
- Supported program leaders with administrative support duties.
- Created Nurse spreadsheets for their Patient rounds
- Took phone calls and messages
- Side aide to the head manager of the facility
- Cleaned out patient files on occasion
- Revised patient files, forms, notes, and charts, Cotton on
- Managing registers
- Cleaning store and fitting rooms every other hour
- Stocking and folding merchandise on showroom floor
Great American Cookie Co
09.2015 - 02.2017
- Aided in making schedules/some hiring decisions
- Taking orders, phone orders
- Ordering supplies, unloading truck
- Servicing multiple customers at once
- Morning, mid-day, evening baking
- Weighing out of cakes, prepping for baking
- Managing safe boxes, making nightly deposits
- Decorating, baking
- Opening/closing store
Customer Service Representative/Customer Service Representative/Repair Technician
Precision Time
07.2016 - 12.2016
- Understanding brands as well as how they work
- Selling and upselling merchandise, offering upgrades, packages deals and insurance
- Assessing and completing repairs on products before going on display or being sold
- Opening and closing the store, making nightly deposits balancing out the till after closing
- Performed cleaning throughout the store when not busy
- Created spreadsheets for remaining nightly merchandise left over
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
independent contractor
Verizon wireless
06.2016 - 10.2016
- Opening store, setting up displays (setting up security devices)
- Keeping track of merchandise on floor and in the safe
- Upselling when necessary
- Making changes to accounts, opening, and closing accounts
- Setting up phones, tablets, security cameras, watches, screen protectors
Barista Training Coach
Dunkin Donuts & Baskin Robbins
04.2017 - 05.2018
- Created superlative coffeehouse experience through customer service, beverage preparation and presentation, in-store marketing and thorough cleanliness and sanitation of space.
Education
Southern Careers Institute
2022
Skills
- Computer proficiency
- Leadership experience
- Communication skills
- Organizational know-how
- People skills
- Collaboration talent
- Problem-solving abilities
- Adaptability
- Empathy
- Time management
- Troubleshooting and research
- Verbal and presentation skills
Timeline
Barista Training Coach
Dunkin Donuts & Baskin Robbins
04.2017 - 05.2018
Customer Service Representative/Customer Service Representative/Repair Technician
Precision Time
07.2016 - 12.2016
independent contractor
Verizon wireless
06.2016 - 10.2016
Robotics Instructor/Tutor
Lehua Elementary
01.2016 - 05.2016
Great American Cookie Co
09.2015 - 02.2017
Office Assistant,volunteer
Grace Hospice Of San Antonio
Southern Careers Institute
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