Mayra Peña

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

• Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
• Answered customer questions about hours, seating, and menu information.
• Took reservations and to-go answered customer questions, and informed of accurate wait times.
• Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

•Contact new and existing customers to discuss a plan and modify

product configuration to meet customer needs

Provide customers with ongoing technical support.

•Communicate with system users to ensure accounts are set up

properly or to diagnose and solve operational problems.

Coordinate installation of new equipment.

•Sell products requiring extensive technical expertise and support.

•Installation and use, such as material handling equipment, numerical-control machinery, and computer systems.

•Direct and supervise employees engaged in sales, inventory-taking,

reconciling cash receipts, or in performing services for customers.

•Monitor sales activities to ensure that customers receive satisfactory

service and quality goods.

•Plan and prepare work schedules and keep records of employees'

work schedules and time cards.

•Plan and coordinate advertising campaigns and sales promotions, and

prepare merchandise displays and advertising copy.

•Located and monitored overdue accounts, using computers and a

variety of automated systems.

•Recorded information about the financial status of customers and

status of collection efforts.

•Reviewed credit applications, financial statements, and credit history of

customers for extending lines of cred.