Jocelyn Y. Acosta
Mundelein,IL
Summary
Skilled job seeker with a psychology degree, advocacy experience, EMT-B license and extensive mental health services background. Excellent communications and patient management skills leading to desirable results. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Behavioral Health Counselor
Ascension Behavioral Health
03.2023 - Current
- Provide safe and supportive environment for patients
- Built and maintained positive staff relationships to promote teamwork to better serve patients.
- Supported patients needing care to relieve patient anxiety and promote positive outcomes.
- Performed client procedures according to internal standards for new admission
- Searched resident belongings prior to stays.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Took vitals signs as needed including blood pressure, pulse rate, spo2 reading and temperature
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
Behavioral Health Specialist
SunCloud Health
07.2021 - 01.2022
- Completed documentation for every incident and forwarded to correct personnel for review.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Kept facility clean, performed basic maintenance, and restocked supplies to support program needs.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
Behavioral Health Tech
Eating Recovery Center/Pathlight
01.2020 - 11.2020
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Participated in multidisciplinary team meetings to discuss progress and treatment plans of patients.
- Escorted patients from unit to meals and activities to maintain standard of safety and security.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Measured patient vital signs including weight, blood pressure, temperature, pulse, and respiration rate
- Facilitated and support meals with patients consistent with policy and procedures.
Education
Bachelor of Arts - Psychology
Eastern Illinois University
Charleston, IL12.2019
Associate of Arts - Psychology
College of Lake County
Grayslake, IL12.2017
Skills
- Conflict De-Escalation
- Medical Terminology Knowledge
- Psychiatric Disorders
- Charting and Clinical Documentation
- Excellent Customer Service Skills
- Patient Observation
- Floor Assignments
- HIPAA Requirements
- Crisis Intervention
- Taking and Tracking Vital Signs
- Emergency Room Procedures
Certification
- EMT - Certified Emergency Medical Technician
- First Aid/CPR Certified
- CPI Training
Languages
Spanish
Native or Bilingual
Additional Experience
ER experience as an Emergency Medical Tech
Vista Medical Center - 2022
Northwestern Hospital - 2022
Advocacy experience related to domestic violence and sexual abuse
Zacharias Sexual Abuse Center - 2019
A Safe Place - 2020
ABA Experience
Mobile Therapy Centers of America - 2022
Timeline
Behavioral Health Counselor
Ascension Behavioral Health
03.2023 - Current
Behavioral Health Specialist
SunCloud Health
07.2021 - 01.2022
Behavioral Health Tech
Eating Recovery Center/Pathlight
01.2020 - 11.2020
Bachelor of Arts - Psychology
Eastern Illinois University
Associate of Arts - Psychology
College of Lake County
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