Jocilyn Florence
Fort Myers,FL
Summary
Experienced with providing compassionate care and support to clients. Utilizes effective communication and empathy to enhance patient comfort and trust. Knowledge of managing daily living activities, medication administration, and patient safety protocols.
Overview
1
1
Certification
5
5
years of professional experience
Work History
HHA
First Light Home Care
Fort Myers, FL
07.2026 - Current
- Assisted clients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to healthcare professionals.
- Provided companionship and emotional support to enhance client well-being.
- Administered medication according to care plans, ensuring compliance and accuracy.
- Coordinated care strategies and progress updates with family members to ensure comprehensive support.
- Maintained cleanliness of client environments to promote health standards.
- Supported patients in maintaining personal hygiene through bathing, grooming, and toileting.
- Performed light housekeeping duties including laundry linen changes, sweeping, vacuuming and mopping ensuring a clean and organized living space for patients.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Provided mobility assistance such as walking and regular exercise.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
- Transported patients to medical appointments and social outings, promoting community engagement and improving quality of life.
- Encouraged safe physical activity participation among patients, enhancing mood and overall wellness.
- Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising nurse or physician.
DSP
Sandy Park Development Center
North Fort Myers, FL
03.2024 - 07.2026
- Collaborated with multidisciplinary teams to create and implement individualized support plans.
- Monitored behavioral patterns and reported changes to ensure effective care strategies.
- Assisted in skill-building activities, promoting independence and enhancing quality of life.
- Provided direct assistance in daily living activities for individuals with developmental disabilities.
- Maintained accurate documentation of client progress and incidents to support care delivery.
- Trained new staff on safety protocols, best practices, and client care techniques.
- Developed rapport with clients to foster trust and a positive environment for growth.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Veterinary Assistant
Mcgregor animal clinic
Fort Myers, FL
04.2022 - 02.2024
- Supported veterinarians during exams, vaccinations, and treatment at busy animal clinic.
- Prepared exam rooms, surgical supplies, and instruments for daily clinic procedures.
- Restrainted dogs and cats safely for injections, blood draws, and grooming.
- Cleaned kennels, cages, and treatment areas to maintain sanitary clinic conditions.
- Recorded patient histories, medication instructions, and clinic notes accurately.
- Assisted with laboratory samples, including urine, fecal, and blood specimen handling.
- Guided pet owners through discharge instructions, medications, and follow-up care.
- Restocked pharmaceuticals, bandages, and supplies for smooth clinic workflow.
- Gathered specimens such as urine, blood and fecal samples for laboratory analysis.
- Restrained animals during examination or treatment procedures using appropriate techniques according to species size and temperament.
Team Member
Target
Fort Myers, FL
10.2021 - 03.2022
- Guest advocate
- Processed guest purchases using POS systems and handled cash and card payments.
- Assisted guests with friendly service across sales floor, registers, and drive up.
- Picked and packed online orders for fulfillment and drive up pickup.
- Greeted customers upon entering the store with friendly demeanor.
- Rotated through series of different stations based on team needs.
- Built and maintained working relationships with peers and upper management.
- Trained new team members using approved training materials and information.
- Looked for ways to go above and beyond job requirements.
- Cashiering
Education
High School Diploma -
Island Park High School
Fort Myers, FLVeterinary Assistant -
Cape Coral Technical School
Cape Coral, FLSkills
- Patient care
- Nutritional planning
- Personal hygiene assistance
- Feeding assistance
- Vital signs monitoring
- Bathing assistance
- Environmental safety
- Dressing assistance
- First aid
- Mobility support
- Client documentation
- Behavioral support
- Patient transport
- ADL support
- Wound care
- Medication management
- Behavioral support
- Medication administration
- Medical charting
- Chronic care
- Infection control
- Client safety
- Dementia support
- Compassionate care
- Toileting assistance
- Catheter care
- Special needs support
- Bathing support
- Dementia care
- Hospice care
- Client advocacy
- Billing support
- Financial management
- Effective communication
- Crisis intervention
- Interdisciplinary teamwork
- Care strategy development
- Care quality improvement
- Client engagement
- Emotional support
- Communication coordination
Certification
CHHA - Certified Home Health Aide, CPR, Dementia and Alzheimer's, Veterinary assistant, National honor Society, First aid
Timeline
HHA
First Light Home Care
07.2026 - Current
DSP
Sandy Park Development Center
03.2024 - 07.2026
Veterinary Assistant
Mcgregor animal clinic
04.2022 - 02.2024
Team Member
Target
10.2021 - 03.2022
High School Diploma -
Island Park High School
Veterinary Assistant -
Cape Coral Technical School