Jocylnn Anaya Cortes
West Haven
Summary
Proactive and caring worker with 5. years of experience combined with communication strengths and good observational skills. Skillfully handles day to day activities while looking for opportunities to make a difference.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Daycare Assistant
Happy Feet Academy
04.2023 - 08.2025
- Promoted learning and social development through structured and unstructured playtime.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Taught children to organize toys, wash hands, and share by leading by example.
- Restocked supplies and personal hygiene products for use by students.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Built constructive and open relationships with families with forthright yet friendly communication.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Read stories, sang songs and facilitated creative play.
- Responded to inquiries from parents and guardians.
- Created safe and engaging learning environment for groups of diverse children with various learning styles.
- Prepared group activities to enhance socialization, communication and problem-solving skills for children.
- Worked closely with fellow staff members in developing and implementing educational and recreational activities.
- Assisted in potty training and toilet hygiene.
- Helped children develop motor skills in preparation for preschool and kindergarten.
- Encouraged children's emotional and social development.
Target Team Member
Team Member
12.2022 - 03.2023
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong cooperative relationships with coworkers and managers.
- Worked different stations to provide optimal coverage and meet production goals.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Operated register to process payments and collect cash payment for order totals.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Assisted customers in selecting merchandise best suited to needs.
- Assisted with inventory counts and stocking of merchandise.
- Addressed and resolved customer complaints in polite and professional manner.
Restaurant Server
Prime 16 Tap House + Burgers
05.2021 - 01.2023
- Stayed up-to-date on menu changes to help customers make food choices.
- Greeted new customers, discussed specials, and took drink orders.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Restaurant Server
Four burritos
07.2019 - 01.2020
- Cultivated warm relationships with regular customers.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Processed orders and sent to kitchen employees for preparation.
- Answered customers' questions, recommended items, and recorded order information.
Education
High school diploma -
West Haven High School
West Haven, CT06.2020
Skills
- Stocking
- POS
- Daycare
- Toddler care
- Spanish
- Customer service
- Communication skills
- Safety and supervision
- Health and safety
- CPR training
- Cash register
- Infant care
- English
- Retail sales
- Childcare
- Flexible schedule
- Teamwork and collaboration
- Money handling
- Positive attitude
- Following instructions
Certification
- First Aid Certification
- CPR Certification
Languages
English
Spanish
Timeline
Daycare Assistant
Happy Feet Academy
04.2023 - 08.2025
Target Team Member
Team Member
12.2022 - 03.2023
Restaurant Server
Prime 16 Tap House + Burgers
05.2021 - 01.2023
Restaurant Server
Four burritos
07.2019 - 01.2020
High school diploma -
West Haven High School
Similar Profiles
Liliana ColazoLiliana Colazo
Substitute Teacher at Happy Feet AcademySubstitute Teacher at Happy Feet Academy
Shawnasty JacksonShawnasty Jackson
Director at Happy Feet Academy PreschoolDirector at Happy Feet Academy Preschool
Tenzin LodayTenzin Loday
Daycare Teacher at Happy Feet Childcare CentreDaycare Teacher at Happy Feet Childcare Centre
Roman V. VogelRoman V. Vogel
Summer Camp Counselor in Training at West Haven Parks and RecreationSummer Camp Counselor in Training at West Haven Parks and Recreation
MONIKA MONIKA null
Teaching Assistant (BIOL2241: Intro to Microbiology Lab) at University of New HavenTeaching Assistant (BIOL2241: Intro to Microbiology Lab) at University of New Haven