Job Search Status
Open to workDesired start date: Immediately
Open To Work
Jodean Tew
Crossett,AR
Work Preference
Summary
Results-driven Branch Manager with extensive experience in branch operations and customer service. Proven ability to enhance member satisfaction and drive operational efficiency through strategic initiatives and team coaching.
Overview
18
18
years of professional experience
Work History
Branch Manager
Timberline Federal Credit Union
Crossett, AR
11.2013 - 03.2026
- Led branch operations to enhance member satisfaction and operational efficiency.
- Developed and implemented strategic initiatives to increase loan origination and deposit growth.
- Trained and mentored staff to improve customer service skills and team performance.
- Analyzed financial reports to identify trends, drive decision-making, and optimize resource allocation.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Complied with regulatory guidelines and requirements.
Office Assistant
G&S Tire & Oil
Crossett, AR
02.2008 - 04.2013
- Managed scheduling and appointment coordination for efficient office operations.
- Maintained accurate records of inventory and supplies to support operational needs.
- Assisted with customer inquiries, providing exceptional service and resolving issues promptly.
- Implemented filing systems that improved document retrieval efficiency by 30%.
- Developed standard operating procedures to streamline workflow across departments.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Education
No Degree - Pulp And Paper Course
Crossett UAM of Technology
Crossett, ARGED -
Hamburg Adult Education
Hamburg, AR06-1985
Skills
- Branch operations management
- Customer service
- Customer relationships
- Excellent time management skills
- Excellent work ethic
- Attention to detail
- Coaching and mentoring
- Team supervision
- Relationship building and management
- Client relationship management
- Cash handling
- Decision-making
Timeline
Branch Manager
Timberline Federal Credit Union
11.2013 - 03.2026
Office Assistant
G&S Tire & Oil
02.2008 - 04.2013
No Degree - Pulp And Paper Course
Crossett UAM of Technology
GED -
Hamburg Adult Education