Summary
Overview
Work History
Education
Skills
References
Timeline
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Jodelyn Castillo

Wailuku,HI

Summary

Master Esthetician with proven track record in enhancing client retention and delivering advanced skin treatments across various spas and salons. Expertise in team leadership and coaching, ensuring adherence to luxury service standards while fostering skill development among junior staff. Dedicated to providing transformative client experiences through tailored care and professional growth initiatives.

Overview

8
8
years of professional experience

Work History

Master Esthetician

Equinox
New York City, NY
06.2018 - 12.2022
  • Recognized as top esthetician in the company, achieving highest customer retention and rebooking rates.
  • Trained junior staff on esthetic practices and customer service standards.
  • Executed advanced skin treatments employing top-tier products and specialized equipment.

Esthetician

Ildi Pekar Skin Care
New York City, NY
05.2016 - 04.2018
  • Administered personalized treatments for elite and celebrity clientele.
  • Specialized in operating multiple machines to address diverse skin conditions.
  • Provided comprehensive body treatments from Alkaline Therapy to Infrared Cell Detoxes.

Esthetician

The Hyatt Times Square
New York City, NY
08.2015 - 05.2016
  • Delivered therapeutic, holistic facials within a luxury hotel spa environment.
  • Assisted in marketing initiatives to promote new services and products to clients.
  • Checked supplies inventory regularly to ensure adequate stock levels at all times.

Assistant Spa Manager

The Hyatt Times Square
New York City, NY
08.2014 - 05.2016
  • Streamlined organizational procedures and maintained optimal spa functionality during high-traffic times.
  • Managed diverse therapists and technicians from various backgrounds across all spa areas.
  • Performed administrative duties such as scheduling appointments, creating documents, filing paperwork, payroll.

Education

600 Hour Certification for Esthetics -

Atelier Esthétique
New York City
01.2014

Occupational Studies -

The American Academy of Dramatic Arts
New York City
01.2008

Skills

  • Client relations expertise
  • Advanced skin treatments
  • Electric facial and body machines
  • Luxury service standards
  • Coaching
  • Team leadership

References

References available upon request.

Timeline

Master Esthetician

Equinox
06.2018 - 12.2022

Esthetician

Ildi Pekar Skin Care
05.2016 - 04.2018

Esthetician

The Hyatt Times Square
08.2015 - 05.2016

Assistant Spa Manager

The Hyatt Times Square
08.2014 - 05.2016

600 Hour Certification for Esthetics -

Atelier Esthétique

Occupational Studies -

The American Academy of Dramatic Arts
Jodelyn Castillo
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