Summary
Overview
Work History
Skills
Timeline
Generic

JODI PHILLIPS

Cumby,Tx

Summary

Dynamic floral designer with a proven track record at Flowerland Florist, excelling in wedding and funeral arrangements. Renowned for exceptional customer service and relationship building, I effectively managed inventory and increased repeat business through tailored designs. Skilled in social media promotion and client consultations, I thrive in fast-paced environments while maintaining attention to detail.

Professional floral design expert with substantial hands-on experience in creating innovative and exquisite floral arrangements. Known for strong collaborative skills and adaptability, ensuring seamless teamwork and timely results. Proficient in floral arrangement techniques, color theory, and client consultation. Reliable and flexible, consistently meeting high standards and delivering impactful designs.

Overview

21
21
years of professional experience

Work History

Floral Designer

Flowerland Florist
08.2020 - 06.2025
  • Enhanced customer satisfaction by creating visually appealing and unique floral designs tailored to individual preferences.
  • Managed inventory effectively, ensuring optimal levels of fresh flowers and supplies while minimizing waste.
  • Maintained a clean and organized work environment, adhering to safety standards and minimizing potential hazards for staff and customers.
  • Adapted quickly to changing trends in the floral industry, acquiring new skills as needed to effectively serve diverse client needs.
  • Imparted knowledge on plants and flowers to customers.
  • Quoted, generated, and processed customer orders to meet specifications and various occasions.
  • Increased repeat business by providing exceptional customer service and consistently delivering high-quality floral arrangements.

Sales Associate

Lowes Home Improvment
09.2004 - 05.2016
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.

Skills

  • Wedding floral design
  • Floral shop assistance
  • Sales and marketing
  • Customer orders
  • Vendor relationships
  • Funeral floral design
  • Client consultations
  • Social media promotion
  • Seasonal arrangements
  • Silk flower design
  • Wholesale purchasing
  • Teamwork
  • Customer service
  • Attention to detail
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Relationship building
  • Self motivation
  • Client relationship management

Timeline

Floral Designer

Flowerland Florist
08.2020 - 06.2025

Sales Associate

Lowes Home Improvment
09.2004 - 05.2016

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