Jodi Crowder
Baskerville,VA
Summary
Dedicated billing representative with expertise in customer service, data entry, and invoice processing. Proven ability to enhance billing procedures and manage accounts receivable effectively.
Overview
7
7
years of professional experience
Work History
Corporate Billing Representative
First Care At Home
South Boston, VA
01.2024 - Current
- Processed billing inquiries to ensure accurate and timely resolution for clients.
- Reviewed and verified insurance claims for compliance with company policies.
- Managed accounts receivable, tracking payments and outstanding balances effectively.
- Assisted in developing streamlined billing procedures to enhance operational efficiency.
- Communicated professionally with patients and fellow employees on a corporate level via telephone, email, Matrixcare Communicate, and Microsoft Teams
Certified Security Officer
Securitas Security Services USA
Boydton, VA
07.2024 - 12.2024
- Monitored premises to ensure safety and security of personnel and property.
- Conducted routine patrols, identifying potential hazards and addressing concerns promptly.
- Responded to incidents, providing first aid and coordinating with emergency services as needed.
- Maintained accurate records of daily activities, incidents, and irregularities for reporting purposes.
New Patient Coordinator
VCU Community Memorial Hospital Rehab Services
South Hill, VA
04.2019 - 07.2024
- Coordinated new patient intake processes to enhance operational efficiency.
- Managed appointment scheduling using electronic health record (EHR) systems.
- Provided exceptional customer service, addressing patient inquiries and concerns promptly.
- Collaborated with healthcare providers to streamline referral processes and improve patient flow.
- Oversaw documentation accuracy to ensure compliance with healthcare regulations.
- Collected payments and co-payments
- Obtained referrals and authorizations
Education
High School Diploma -
Park View High School
South Hill, VA06.1982
No Degree - Business Management And Medical Technology
Southside Virginia Community College
Studied Business Management And Medical TechnologySecurity Officer Certification - Security Officer Core Subjects
Department of Criminal Justice
Richmond, VA07-2024
Skills
- Customer relations skills
- Microsoft office
- Collections
- Invoice processing
- Account monitoring
- Data entry expertise
- Payment processing
- Insurance claims
- Attention to detail
- Problem-solving
- Customer service
- Medical office administration
Timeline
Certified Security Officer
Securitas Security Services USA
07.2024 - 12.2024
Corporate Billing Representative
First Care At Home
01.2024 - Current
New Patient Coordinator
VCU Community Memorial Hospital Rehab Services
04.2019 - 07.2024
High School Diploma -
Park View High School
No Degree - Business Management And Medical Technology
Southside Virginia Community College
Security Officer Certification - Security Officer Core Subjects
Department of Criminal Justice