Jodi Doughty
Council Bluffs,IA
Summary
Dependable office professional with over 20 years in medical billing and claims processing. Strong organizational and communication skills enhance team collaboration, while experience in office management contributes to achieving financial goals. Proficient in utilizing diverse billing software and maintaining effective relationships with healthcare providers and insurance representatives.
Overview
26
26
years of professional experience
Work History
Behavioral Health Program Specialist
Boys Town National Research Hospital
Omaha, NE
07.2011 - Current
- Insurance Follow-Up
- Processed insurance claims for timely reimbursement, ensuring minimal disruption in service delivery
- Collaborated with management and CFO on outstanding claims, facilitating strategic resolution of financial discrepancies
- Conducted collections activities for outstanding accounts, improving cash flow and reducing delinquent balances
- Work with insurance provider reps on outstanding claims
- Submit Medicaid Applications
- Admits/Discharges
- Executed month-end closing procedures for financial accuracy
- Keep track of monthly charge sheer and roster
- Work closely with Probation
- PRTF Report
Insurance Follow-Up Specialist
Boys Town National Research Hospital
Omaha, NE
11.2009 - 07.2011
- Followed up on claims status to facilitate prompt resolution and payment
- Collaborated with insurance companies to secure payment and clarify claim details
- Processed payments with attention to detail, ensuring accuracy and timeliness
Office Manager
Stephen Skulsky Ph.D.
Omaha, NE
01.2006 - 01.2010
- Office Manager in an office with two doctors
- Coordinated insurance follow-up to facilitate timely reimbursement and maintain patient satisfaction.
- Documented patient payments in the financial system promptly.
- Recorded patient charges accurately in the billing system.
- Schedule appointments
- Directed incoming phone calls to appropriate personnel, ensuring efficient communication flow.
- Managed inventory and ordered supplies to ensure seamless office operations.
- Work with attorney's, Probation Officers, Board of Mental Health, Health and Human Services.
- BH Medical billing specialist
Medical Billing Specialist
Surgery Center of the Heartland
Omaha, NE
12.2004 - 12.2005
- Streamlined collection processes for outstanding accounts to enhance recovery rates
- Coordinated insurance follow-ups to ensure timely payments and reduce outstanding balances
- Posted payments
- Posted charges
- Scheduled tests for patients to optimize appointment flow and improve patient care
- Scheduled appointments
- Responded to incoming phone calls professionally
Charge Entry/Medical Billing
Miller Orthopedic
Council Bluffs, IA
03.2003 - 12.2004
- Entered charges into billing system
- Posted payments to patient accounts
- Reviewed and resolved error reports
- Prepared documentation for HIPAA compliance
Medical Billing/Team Leader
Radiology Consultants
Omaha, NE
03.2000 - 03.2003
- Post payments
- Managed accounts for collections to ensure timely payments and reduce outstanding balances
- Balance the system every day
- Print and mail insurance claim forms
- Make sure the team is meeting the team quota
- Completed daily financial close procedures to maintain accurate financial records
- Conducted month-end financial closing activities to provide clear financial insights for decision-making
Education
High School -
North High School
Sioux City, IA01-1985
Medical Terminology
Iowa Western Community College
Council Bluffs, IABusiness Management
Metropolitan Community College
Omaha, NebraskaCertified Clinic Account Technician -
AAHAM
Omaha, NECertified Revenue Cycle Representative -
HFMA
Omaha, NECertified Specialist Business Intelligence -
HFMA
Omaha, NESkills
- Claims management
- Claims follow-up
- Insurance validation
- Medicaid enrollment
- Billing operations
- Charge posting
- Client relations
Timeline
Behavioral Health Program Specialist
Boys Town National Research Hospital
07.2011 - Current
Insurance Follow-Up Specialist
Boys Town National Research Hospital
11.2009 - 07.2011
Office Manager
Stephen Skulsky Ph.D.
01.2006 - 01.2010
Medical Billing Specialist
Surgery Center of the Heartland
12.2004 - 12.2005
Charge Entry/Medical Billing
Miller Orthopedic
03.2003 - 12.2004
Medical Billing/Team Leader
Radiology Consultants
03.2000 - 03.2003
High School -
North High School
Medical Terminology
Iowa Western Community College
Business Management
Metropolitan Community College
Certified Clinic Account Technician -
AAHAM
Certified Revenue Cycle Representative -
HFMA
Certified Specialist Business Intelligence -
HFMA