Jodi Kirkman
Greentown,IN
Summary
Hard and reliable individual with a proven track record at Missing Piece, excelling in prior authorization processing and HIPAA compliance. Recognized for enhancing workflow efficiency and fostering collaboration, while demonstrating exceptional attention to detail and effective communication skills. Committed to delivering timely solutions that prevent delays in patient care.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
15
15
years of professional experience
Work History
Lead Authorization Specialist
Missing Piece
Kokomo, IN
12.2015 - Current
- Maintained accurate records of authorization approvals and denials in database systems.
- Collaborated with team members to streamline the authorization workflow and reduce turnaround times.
- Processed and reviewed authorization requests to ensure compliance with company policies.
- Collaborated with healthcare providers to obtain necessary documentation for prior authorization requests.
- Maintained compliance with HIPAA regulations, safeguarding sensitive patient information during the authorization process.
- Prevented delays in care delivery by proactively identifying potential issues during the pre-authorization process and seeking clarification from providers when needed.
- Demonstrated adaptability with changing insurance requirements, maintaining up-to-date knowledge through continuous education efforts.
Business Assistant
Ladd Dental Group
Kokomo, IN
01.2011 - 10.2015
- Managed scheduling and appointment coordination for dental professionals, enhancing practice efficiency.
- Developed patient communication materials, improving understanding of procedures and services offered.
- Assisted in maintaining accurate patient records using dental practice management software.
Education
No Degree -
Northeast Louisiana University
Monroe, LAHigh School Diploma -
Ouachita Parish High School
Monroe, LASkills
- Data entry proficiency
- HIPAA compliance
- Prior authorization processing
- Documentation and paperwork
- Microsoft office
- Effective communication skills
- Telephone etiquette
- Recordkeeping and data input
- Teamwork and collaboration
- Attention to detail
- Multitasking
- Time management
- Reliability
- Organizational skills
- Adaptability and flexibility
- Task prioritization
- Professionalism
Timeline
Lead Authorization Specialist
Missing Piece
12.2015 - Current
Business Assistant
Ladd Dental Group
01.2011 - 10.2015
No Degree -
Northeast Louisiana University
High School Diploma -
Ouachita Parish High School