Jodi L. Aaron
La Junta,Co
Summary
Motivated and dedicated business professional with a strong desire to excel in managerial, assistant managerial, secretary, or administrative roles. Seeking a career opportunity to leverage extensive work experience and training to contribute to organizational success. Committed to delivering exceptional results through effective communication, problem-solving skills, and a proactive approach to goal achievement. Expertise in streamlining operations, fostering team collaboration, and driving overall efficiency in a dynamic and fast-paced environment.
Overview
30
30
years of professional experience
Work History
Child Support Technician
Otero County DHS/Child Support
08.2018 - Current
- Acts as liaison for clients, courts, attorneys, other child support units and public and private agencies by initiating and receiving verbal and written communications
- Reviews new cases for completeness and verifies case information by contacting parties, courts, employers and other states
- Conducts interviews with custodial and non-custodial parents to obtain sensitive information
- Analyzes, evaluates and utilizes information to locate and determine method of process service to non-custodial parents
- Schedules genetic testing conducts DNA swabs and maintains the chain of evidence
- Accesses, researches and analyzes financial information and calculates child support according to guidelines
- Prepares arrears calculations
- Completes legal documents and appropriate paperwork to enforce a court order
- Prepares court documents, files paperwork with courts and distributes to appropriate parties
- Prepares income assignments and follows up with employers to ensure payment
- Attends court hearings as needed
- Maintains CSE court hearing docket
- Assumes responsibility for accurate case management and review system
- Monitors irregularities that may constitute fraud and reports these anomalies to investigators
- Prepares the report of paternity determination with the state vital records division
- Performs financial and administrative duties as necessary and required
- Reviews all work products to ensure highest level of quality
Claims Specialist
Employers Edge
06.2017 - 07.2018
- Received and processed unemployment claims
- Developed and composed of written protests which are sent to the state via mail, fax and web by the state-established deadline
- Client Relations
Assistant Vice President/Card Services Manager
Colorado East Bank & Trust
08.1994 - 06.2016
- Processed Debit Card Disputes
- Fraud Monitoring
- Generating Reports to the Board
- Policy and Procedure Writing
- Employee Training
- Customer Relations
- Teller
- Opening New Accounts
- Fault Attendant
- Loan Processing
Education
Business Technology
Otero Junior College
La Junta, ColoradoComputer Technology
Control Data Institute
Denver, ColoradoCosmetology Diploma -
Lamar Community College
Lamar, Colorado01.1988
Diploma -
Cheraw High School
Cheraw, Colorado01.1987
Skills
- Microsoft Office
- Excel
- PowerPoint
- Word
- Outlook
- Staff Training
- Reports and Document Preparation
- Policies and Procedures
- Accounts Payable
- Bookkeeping
- Customer Service
- Answering Phones
- Faxing
- Internet
- Court Document Preparation
- Court E-Filing System
Timeline
Child Support Technician
Otero County DHS/Child Support
08.2018 - Current
Claims Specialist
Employers Edge
06.2017 - 07.2018
Assistant Vice President/Card Services Manager
Colorado East Bank & Trust
08.1994 - 06.2016
Computer Technology
Control Data Institute
Cosmetology Diploma -
Lamar Community College
Diploma -
Cheraw High School
Business Technology
Otero Junior College
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