Summary
Overview
Work History
Education
Skills
Timeline
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Jodi L. Aaron

La Junta,Co

Summary

Motivated and dedicated business professional with a strong desire to excel in managerial, assistant managerial, secretary, or administrative roles. Seeking a career opportunity to leverage extensive work experience and training to contribute to organizational success. Committed to delivering exceptional results through effective communication, problem-solving skills, and a proactive approach to goal achievement. Expertise in streamlining operations, fostering team collaboration, and driving overall efficiency in a dynamic and fast-paced environment.

Overview

30
30
years of professional experience

Work History

Child Support Technician

Otero County DHS/Child Support
08.2018 - Current
  • Acts as liaison for clients, courts, attorneys, other child support units and public and private agencies by initiating and receiving verbal and written communications
  • Reviews new cases for completeness and verifies case information by contacting parties, courts, employers and other states
  • Conducts interviews with custodial and non-custodial parents to obtain sensitive information
  • Analyzes, evaluates and utilizes information to locate and determine method of process service to non-custodial parents
  • Schedules genetic testing conducts DNA swabs and maintains the chain of evidence
  • Accesses, researches and analyzes financial information and calculates child support according to guidelines
  • Prepares arrears calculations
  • Completes legal documents and appropriate paperwork to enforce a court order
  • Prepares court documents, files paperwork with courts and distributes to appropriate parties
  • Prepares income assignments and follows up with employers to ensure payment
  • Attends court hearings as needed
  • Maintains CSE court hearing docket
  • Assumes responsibility for accurate case management and review system
  • Monitors irregularities that may constitute fraud and reports these anomalies to investigators
  • Prepares the report of paternity determination with the state vital records division
  • Performs financial and administrative duties as necessary and required
  • Reviews all work products to ensure highest level of quality

Claims Specialist

Employers Edge
06.2017 - 07.2018
  • Received and processed unemployment claims
  • Developed and composed of written protests which are sent to the state via mail, fax and web by the state-established deadline
  • Client Relations

Assistant Vice President/Card Services Manager

Colorado East Bank & Trust
08.1994 - 06.2016
  • Processed Debit Card Disputes
  • Fraud Monitoring
  • Generating Reports to the Board
  • Policy and Procedure Writing
  • Employee Training
  • Customer Relations
  • Teller
  • Opening New Accounts
  • Fault Attendant
  • Loan Processing

Education

Business Technology

Otero Junior College
La Junta, Colorado

Computer Technology

Control Data Institute
Denver, Colorado

Cosmetology Diploma -

Lamar Community College
Lamar, Colorado
01.1988

Diploma -

Cheraw High School
Cheraw, Colorado
01.1987

Skills

  • Microsoft Office
  • Excel
  • PowerPoint
  • Word
  • Outlook
  • Staff Training
  • Reports and Document Preparation
  • Policies and Procedures
  • Accounts Payable
  • Bookkeeping
  • Customer Service
  • Answering Phones
  • Faxing
  • Internet
  • Court Document Preparation
  • Court E-Filing System

Timeline

Child Support Technician

Otero County DHS/Child Support
08.2018 - Current

Claims Specialist

Employers Edge
06.2017 - 07.2018

Assistant Vice President/Card Services Manager

Colorado East Bank & Trust
08.1994 - 06.2016

Computer Technology

Control Data Institute

Cosmetology Diploma -

Lamar Community College

Diploma -

Cheraw High School

Business Technology

Otero Junior College

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Jodi L. Aaron