Jodi Livernois
Longwood,USA
Summary
With over 10 years of experience as a successful executive and 7+ years supporting CEOs, business owners, entrepreneurs, and key stakeholders in managing operations, clients, teams, projects, and vendors. Recognized as a trusted advisor with strong communication, problem-solving, and analytical skills. Detail-oriented approach thrives in fast-paced environments, bringing extensive experience in strategic leadership and operational excellence. Consistently fosters team collaboration, drives organizational growth, and adapts to evolving business needs. Expertise lies in strategic planning, financial management, and stakeholder engagement. Known for strong decision-making abilities and unwavering focus on achieving measurable outcomes. Proven track record of fostering innovation and improving operational processes through effective communication and decision-making skills.
Overview
26
26
years of professional experience
Work History
Executive Delegate
Confidential Employer
11.2019 - Current
- Company Overview: FORTUNE 500 company
- Provided high-level support to the president of a FORTUNE 500 company
- Handled special projects and maintained confidentiality for personal and business-related matters
- Sophisticated calendar management, including coordination of travel arrangements and expense reporting
- Planned all aspects of offsite corporate events and VIP customer outings
Project Manager
Confidential Celebrity
02.2023 - 07.2024
- Served as Chief of Staff managing personal and professional projects, travel and properties in CA, NY and CT
Project Manger
Confidential Small Business Owner
10.2020 - 01.2023
- Created and implemented programs aimed to improve transparency and efficiency of the process in preparation for expansion
Chief of Staff
Confidential Employer
05.2021 - 12.2022
- Served as Chief of Staff and managed business-related tasks of all persuasions
Project Manager
Confidential Real Estate Development Corporation
12.2018 - 05.2021
- Researched and procured contractors, vendors, and service providers for commercial real estate projects
- Coordinated and conducted meetings on behalf of the principal to ensure projects, contracted employees, and vendors' deliverables were on time and under established standards
- Established and maintained a database of contacts, projects, and service provider
- Researched and procured contractors, vendors, and service providers for various projects and philanthropic endeavors
- Scheduled all meetings, oversaw calendar management, and coordinated domestic travel arrangements including transportation, lodging, and reservations
- Coordinated charitable activities including appointments, board meetings, and events
- Prepared meeting agendas, meeting minutes, and handled all inbound communications
Project Manager
Confidential Real Estate Software Corporation
06.2020 - 08.2020
- Contracted to create a client onboarding process to scale for large clients with locations dispersed across the U.S
- Created a program to track progress through the various phases of the company's boarding process
- Streamlined the process to establish consistency and transparency by implementing templates for client communications that included the use of forms and ultimately resulting in increased efficiency and ease of process for internal teams and clients
- Organized data, forms, and templates by creating a central repository
Director of Client Solutions
Frontline Technology Solutions
01.2014 - 01.2017
- Served as Director of Client Solutions, a member of the Senior Team, that reported directly to the CEO
- Served to provide direction and guidance on strategy and the creation of opportunities for program development and expansion while acting as the primary liaison with designated client account groups
- Successfully negotiated and launched a pilot program that became the Corporation's blueprint for expansion and increased market share by 175%
- Collaborated with clients and develop creative strategies and solutions that resulted in clients exceeding their projected revenue targets by more than 60% year over year and increased top-line revenue from 350k to 9.7M
- Established, and implemented processes 'best practices' that improved operational efficiencies and increased market penetration across the organization
Regional Manager
ENTERPRISE HOLDINGS
01.1999 - 01.2013
- Senior leadership position, that reported directly to the Vice President, overseeing 3 brands at dispersed locations
- Responsible for full P&L management, leadership development, client relations, vendor/account management, and customer service while internally serving as a collaborative business partner to the senior leadership teams responsible for the compliance, corporate initiatives, policies, and decision-making
- Ranked #1 in Balanced Performance Matrix (service, growth, profits & retention) for 3 consecutive years
- Increased market share by 7% through consistent field interactions, capitalizing on yield management, and creating an innovative customer retention strategy
- Developed and implemented an effective cost savings and yield management program for operations team leaders that increased incremental revenue by an average of 738K Y-O-Y and resulted in a net profit of 2.6M
- Served as the primary liaison to effectuate EHI's contract with the Walt Disney Corporation
Education
Bachelor of Science - Psychology
University of Central Florida
Orlando, FLSkills
- Personal & Professional Assistance
- Contract Negotiation and Vendor Management
- Management of Multiple Properties/Projects
- Sophisticated Calendar Management
- Microsoft Office and Google Workspace
- Travel & Event Planning
- Full P/L Responsibility
- Superb Communication Skills
- Project management
- Strategic planning
- Operational excellence
- Integrity and ethics
- Operations management
- Business development
- Contract negotiation
- Process improvement
- Event planning
- Business administration
- Consulting
- Talent recruitment
- Remote team management
- Stakeholder relations
- Account management
- Stakeholder engagement
Timeline
Project Manager
Confidential Celebrity
02.2023 - 07.2024
Chief of Staff
Confidential Employer
05.2021 - 12.2022
Project Manger
Confidential Small Business Owner
10.2020 - 01.2023
Project Manager
Confidential Real Estate Software Corporation
06.2020 - 08.2020
Executive Delegate
Confidential Employer
11.2019 - Current
Project Manager
Confidential Real Estate Development Corporation
12.2018 - 05.2021
Director of Client Solutions
Frontline Technology Solutions
01.2014 - 01.2017
Regional Manager
ENTERPRISE HOLDINGS
01.1999 - 01.2013
Bachelor of Science - Psychology
University of Central Florida
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