Jodi Havens

Performing clerical and technical duties associated with medical billing and coding. Including handling claims, insurance verification, authorizations, payment posting and deposits. Proficient in medical terminology, Current Procedural Terminology and ICD-10. Working tasks that include working with and managing denials, authorizations. Handles all liens for specialized cases as well as communicating with attorneys regarding workman’s comp and personal injury cases.

Performing clerical and technical duties associated with medical billing and coding. Checking benefit eligibility, insurance verification, charge entry, taking payments. Working with and managing denials.

Performed a variety of duties both individually with students and organizationally in the classroom.

• Assists teacher with conducting lessons and managing the classroom
• Empower students through programs designed to their academic and social achievements.
• Act as a nurturing and encouraging influence for students during lessons
• Monitor the classroom and minimize distraction and disruptions

Developed territory of dialysis clinics, hospitals, nursing homes, shelters and other clinical facilities in the Chicagoland area.

• Built relationships with dialysis clinics and other clinical facilities.
• Educated clients on company products and services.
• Met weekly goals and plans by preparing territory objectives and targeting accounts.

Developed physician and healthcare center territory within southwest Chicagoland area.

• Met monthly performance goals through effective account targeting and objective preparation.
• Forged strong relationships with medical professionals and case managers in diverse settings.
• Trained patients and clinical providers on features of company products and services.

• Responsible for patient care including professional assessment, equipment setup, education, troubleshooting, compliance and any other support necessitated by patient needs.
• Performed customer service and administrative responsibilities such as, answering phones and assisting customers, uploading data, clerical duties, running reports and processing orders.

Developed and administered marketing and educational initiatives to drive sales/market share of pain management medication among oncologists and pain management practitioners throughout the Chicago region. Called on a wide range of practitioners, implemented various marketing strategies, delivered persuasive presentations and monitored product performance.

• Called on a wide range of practitioners, implemented various marketing strategies, delivered persuasive presentations and monitored product performance.
• Provided in-depth information to doctors, hospital staff, pharmacists and others about products, their efficacy, side effects, pricing, market comparison and other factors.
• Maximized market penetration and value-centered services by building relationships with MCOs, pharmacies, decision makers and opinion leaders throughout the territory.
• Uncovered patient needs and provided product education to staff at multiple levels of the organization to effectively overcome objections, address complaints and resolve concerns.
• Participated in conventions, maintained consistent vendor/ client interface and coordinated promotional campaigns, luncheons, speaker programs, and educational in-services.
• Consistently met and surpassed monthly sales quotas by selling trust, maintaining diligent follow-up and demonstrating superiority of product line.
• Recognized for producing more than $80,000 in revenues (far exceeding projections) during the first 2013 fiscal quarter.

• Provided a variety of services to customers, including facials, chemical peels, facial massage and hair removal. Worked with a diverse client base in achieving various esthetic expectations and providing instructional services in application of products.
• Established customer rapport, analyzed skin condition, assessed needs and developed custom recommendations for basic or high-performance facial services.
• Prescribed appropriate treatments for dry or irritated skin; provided individual advice to achieve desired effects and ensure continued skin and body health.
• Promoted and sold skin care, make-up and bath/body products.

Maintained high standards of quality medical care in working with patients of all ages, conditions and breathing disorders in ICU, PICU, MICU, SICU, TCU, CCU, med surg units and emergency rooms. Responsible for administering prescribed respiratory care treatments (e.g., IPPB, CPT, HFNC, incentive spirometry, ultrasonic nebulizers, small nebulizers/mininebs, sputum induction and metered dose inhalers) and related medications.

• Performed airway management in the following functions: nasal pharyngeal airway insertion and suctioning, intubation/extubation and assessment of proper endotracheal tube placement.
• Operated various respiratory care instrumentation with safety and precaution; ensured proper and effective delivery of O2, CPAP /BiPAP and aerosol therapies and respiratory treatments.
• Performed non-invasive monitoring and auscultation to identify breathing abnormalities; provided both therapeutic and diagnostic procedures and charted patient progress accordingly.
• Provided heliox therapy and inhaled NO2/nitric oxide, and operated jet and oscillator high frequency ventilation; conducted chest physiotherapy and monitor patients during treatments.
• Maintained positive, productive patient rapport and provided education concerning disease and symptom management.
• Administered 12lead EKGs, bedside spirometry and basic life support as needed.