LaSheena Raven
West Gray Properties
Fresno,TX
5
years of professional experience
Revenue Cycle Specialist with experience in claims processing, insurance verification, payment posting, and denial follow-up. Strong focus on HIPAA compliance, documentation accuracy, and resolving billing discrepancies to support timely revenue collection.
Work History
Revenue Cycle Specialist
2 Years 11 Months- Reviewed claims for coding errors, missing documentation, and compliance before submission.
- Followed up on denied claims with payers to secure timely reimbursement.
- Reconciled payments, adjustments, and patient balances within billing systems.
- Processed billing transactions and resolved account discrepancies to maintain accurate revenue cycle records.
- Monitored outstanding accounts receivable and prioritized follow-up activities.
- Communicated with patients and internal teams to clarify account questions and payment issues.
- Coordinated with billing staff to streamline claim submission and collection workflows.
- Updated customer account information and corrected data entry errors to support billing accuracy.
- Increased revenue by identifying and resolving billing errors in a timely manner.
- Trained new team members on revenue cycle best practices, contributing to a more knowledgeable workforce.
- Reached out to insurance companies to verify coverage.
- Reduced outstanding account balances by implementing effective collection strategies.
- Trained students from different colleges on billing
- 60 WPM
- Have some knowledge/experience with the IDR process
Caregiver/Medication Aide
1 Year 8 Months- Administered prescribed medications accurately while following resident care plans and dosage schedules.
- Monitored residents for adverse reactions and reported changes to nursing staff promptly.
- Documented medication administration details in compliance with facility policies and regulatory requirements.
- Verified medication orders, labels, and expiration dates to prevent administration errors.
- Trained new staff on medication procedures, safety protocols, and documentation standards.
- Kept a close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships
- Provinnnnded patients with assistance i completing daily tasks, reducing daily burden i family members
Education
High School Diploma
Bachelor of Science - Healthcare Administration
Associate of Applied Science - Healthcare Adminstration
Medical Billing And Coding - Medical Billing And Coding
Skills
Claims processing
Claims review
Claims management
Payment posting
Medical billing
Insurance verification
Insurance verification
Documentation accuracy
Revenue collection
Analyzing claims
Managing records
HIPAA compliance
Analytical problem solving
Risk assessment
Time management
Multitasking
Effective communication
Teamwork
Collaborative teamwork
Problem-solving
Decision-making
Organizational skills
Interpersonal skills
Active listening
Analytical thinking
Word processing
Risk assessment
Word processing
Timeline
Revenue Cycle Specialist
West Gray Properties
11.2023 - CurrentRead More
Caregiver/Medication Aide
Willing Workers Club
01.2022 - 09.2023Read More
Pima Medical Institute
Bachelor of Science from Healthcare Administration
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El Campo High School
High School Diploma
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Pima Medical Institute
Associate of Applied Science from Healthcare Adminstration
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College of Healthcare Professions
Medical Billing And Coding from Medical Billing And Coding
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