Robin Kissel
Holland,MI
Summary
Proven Revenue Cycle Specialist with extensive experience at Option Care, adept in claims processing and enhancing billing procedures. Excelled in managing end-to-end billing for non-electronic accounts, significantly improving claim tracking efficiency. Demonstrates strong account management skills and a commitment to resolving billing discrepancies, showcasing leadership in cross-departmental collaboration.
Overview
11
11
years of professional experience
Work History
Revenue Cycle Specialist
Option Care Home Infusion
Chicago, IL
04.2014 - Current
- Managed the end-to-end process of creating, mapping, scrubbing, and submitting claims for non-electronic accounts in the home infusion billing department.
- Reached out to responsible companies and individuals to collect on outstanding debts.
- Researched discrepancies on unpaid invoices and reconciled them.
- Collaborated with other departments to resolve customer inquiries regarding billing issues.
- Evaluated existing workflows for efficiency and effectiveness in order to recommend changes as needed.
- Identified and corrected payment problems involving patients or third-party payers.
- Processed claims for chemotherapy, skilled nursing homes, rehabilitation centers, hospice care, workman's compensation accounts, and patient copay assistance programs.
- Developed the first departmental spreadsheet to track non-electronic accounts, leading to its adoption across multiple departments for claim and revenue tracking by account and date.
Education
Associate of Applied Science - Medical Billing
Baker College
Flint, MI06-2010
Skills
- Claims Assessment
- Billing Procedures Management
- Insurance Eligibility Verification
- Account management
- CPT knowledge
- ICD-10 coding
- Claims processing
- Medical Claims Processing
Timeline
Revenue Cycle Specialist
Option Care Home Infusion
04.2014 - Current
Associate of Applied Science - Medical Billing
Baker College
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