Jodi Maxwell
Morgantown
Summary
Devoted personal care professional skilled in fostering client health and convenience through assisting with daily activities and health needs. Driven to promote healthy habits to encourage client well-being by demonstrating healthy habits. Dedicated to applying emerging techniques to derive best possible outcomes.
Overview
5
5
years of professional experience
2022
2022
years of post-secondary education
1
1
Certification
Work History
DSP
Sevita
Morgantown
01.2025 - Current
- Supported individuals with developmental disabilities in daily living activities.
- Assisted clients in developing and maintaining personal hygiene routines.
- Implemented behavior support plans to encourage positive interactions.
- Collaborated with team members to ensure consistent care and support.
- Communicated effectively with families regarding client needs and progress.
- Maintained a safe and clean environment for clients at all times.
- Assisted clients with maintaining good personal hygiene.
- Helped clients get in and out of beds and wheelchairs.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Built strong and trusting rapport with clients and loved ones.
- Recorded client status progress and challenges in logbooks and reports.
- Maintained detailed records of services performed on clients.
- Drove clients to doctors' appointments and social outings.
Home Health Aide
Village Caregiving
Morgantown
12.2023 - 01.2025
- Assisted clients with daily living activities and personal care needs.
- Monitored client health conditions and reported changes to healthcare professionals.
- Provided companionship and emotional support to enhance client well-being.
- Assisted in mobility and transportation for clients to appointments or errands.
- Administered medications as prescribed, ensuring compliance with care plans.
- Maintained a clean and safe environment for clients at home.
- Communicated effectively with family members about client progress and needs.
- Documented daily care activities in compliance with company protocols.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Maintained clean and well-organized environment for client happiness and safety.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Assisted clients with bathing, dressing, and incontinence care.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
- Prepared meals and snacks according to prescribed diets.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Helped client with medication self-administration.
- Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
- Improved patient outlook and daily living through compassionate care.
- Recorded daily notes about client conditions, treatments provided and progress made.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Took initiative to ensure all tasks were completed efficiently within the designated time frame.
- Reported any changes in the client's physical or emotional condition to supervisor immediately.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Encouraged independence by teaching self-care skills such as grooming and hygiene habits.
- Assisted in ambulation and exercise routines for clients.
- Documented care provided and submitted notes to supervisor.
Medical Receptionist
Advance Health & Wellness
Morgantown
03.2023 - 12.2023
- Managed patient check-ins and scheduling for seamless clinic operations.
- Coordinated communication between patients and healthcare providers effectively.
- Maintained accurate patient records using electronic health record systems.
- Handled incoming calls, providing information and addressing patient inquiries promptly.
- Processed medical forms and documentation for efficient office workflow.
- Ensured a welcoming environment by maintaining cleanliness and organization in reception area.
- Supported staff with administrative tasks to enhance overall clinic efficiency.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Checked patients in and out for appointments and collected co-payments.
- Called patients to confirm scheduled appointments and obtain additional details.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Greeted and checked in patients, updating patient information in computer system.
- Verified insurance coverage for appointments and collected co-payments as required.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Entered insurance, demographics and health history into patient database.
- Took messages from patients and promptly relayed to appropriate staff.
- Delivered high-quality administrative and customer service to sustain patient and work flows.
- Maintained supply inventory for office area, ordering items as needed and stocking shelves.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
- Compiled and coded patient information or data in appropriate computer system.
Medical Assistant
Ezcare Clinic
Morgantown
06.2022 - 02.2023
- Assisted physicians with patient examinations and medical procedures.
- Managed patient records using electronic health record systems.
- Prepared examination rooms and maintained cleanliness standards.
- Conducted routine laboratory tests and processed specimens.
- Scheduled appointments and coordinated patient follow-ups effectively.
- Monitored vital signs and documented patient information accurately.
- Supported front desk operations, including check-in and insurance verification.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Scheduled appointments for patients via phone and in person.
- Collected samples from patients for laboratory testing purposes.
- Cleaned and maintained medical equipment following procedures and standards.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Organized charts, documents and supplies to maintain team productivity.
- Organized patient charts before each day's clinic sessions began.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Filed insurance claims forms in accordance with applicable regulations.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Positioned patients properly during examination or treatment for comfort and safety.
- Assisted back office patient processes to reduce office wait times.
- Supported administrative staff by processing payments.
Medical Assistant
Mon health Wedgwood
Morgantown
08.2021 - 05.2022
- Assisted physicians with patient examinations and medical procedures.
- Managed patient records using electronic health record systems.
- Prepared examination rooms and maintained cleanliness standards.
- Conducted routine laboratory tests and processed specimens.
- Monitored vital signs and documented patient information accurately.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Administered injections, medications and treatments as directed by the physician.
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Collected samples from patients for laboratory testing purposes.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Educated patients about medications, procedures and physician's instructions.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Registered new patients into practice management software program accurately entering demographic information.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Administered medications under physician's supervision.
- Positioned patients properly during examination or treatment for comfort and safety.
- Changed dressings on wounds to prevent infection and check for healing.
- Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
Education
Associate Degree - Medical Assistant
Wvjc
Morgantown, Wv 08.2020 - 08.2022
University High School
Morgantown, Wv Skills
- Daily living assistance
- Behavior support implementation
- Comprehensive patient documentation
- Healthcare record management
- Client relationship management
- Health monitoring and reporting
- patient scheduling
- vital sign monitoring
- medication administration
- lab specimen collection
- customer service
- effective communication
- document management
- team collaboration
- environmental safety
- personal hygiene assistance
- time management
- Patient feeding
- Patient scheduling
- Insurance verification
- Office administration
- Customer service
- Record keeping
- Attention to detail
- Microsoft office
- Patient registration
- Inpatient care
- Outpatient care
- Medical billing
- Medical charting
- Payment collection
- Typing and filing
Certification
- Medical assistant degree
- First aid certificate
- Food handlers card
Timeline
DSP
Sevita
01.2025 - Current
Home Health Aide
Village Caregiving
12.2023 - 01.2025
Medical Receptionist
Advance Health & Wellness
03.2023 - 12.2023
Medical Assistant
Ezcare Clinic
06.2022 - 02.2023
Medical Assistant
Mon health Wedgwood
08.2021 - 05.2022
Associate Degree - Medical Assistant
Wvjc
08.2020 - 08.2022
University High School