Alicia Owen
Epsom
Summary
Resourceful HR professional possessing extensive experience providing strategic HR leadership in a highly competitive environment. Proven track record of successfully developing and implementing HR initiatives to drive organizational success. Expertise in performance management, employee relations, compensation and benefits, and organizational development. Results-driven candidate with a commitment to providing top-notch HR support to all levels of an organization. Skilled in creating and implementing effective HR initiatives to drive organizational success. Proven ability to provide exceptional guidance regarding compliance, employee relations, and performance management. Accomplished leader with expertise in managing HR functions and teams. Proven track record of developing and implementing successful policies and processes to improve efficiency and effectiveness. Adept at delivering world-class recruiting, onboarding, and training. Leverages exceptional communication and interpersonal skills to build and maintain strong relationships with employers, employees, and stakeholders.
Overview
16
16
years of professional experience
Work History
DSP
Easterseals NH
Belmont
11.2024 - Current
- Supported individuals with disabilities by implementing personalized care plans, enhancing their daily living skills and independence.
- Collaborated with multidisciplinary teams to develop and review service plans, ensuring compliance with regulatory standards and quality care.
- Mentored new staff members on best practices for client engagement, fostering a supportive team environment and improving service delivery.
- Conducted regular assessments of client progress, adjusting care strategies to meet evolving needs and enhance overall well-being.
- Monitored client health and behavior, documenting changes accurately to inform care adjustments and support effective interventions.
- Assisted clients with maintaining good personal hygiene.
- Helped clients get in and out of beds and wheelchairs.
- Built strong and trusting rapport with clients and loved ones.
HR Manager
Protean services LLC
Oakwood
11.2021 - 09.2023
- Provided HR guidance and support to management on employee-related issues, including performance management, disciplinary action, terminations, and policy interpretation.
- Organized training sessions for new staff members on topics such as workplace safety procedures and company policies.
- Completed payroll
- Managed employee benefits
Elderly Caregiver
Harmony Homes
Durham
03.2017 - 08.2020
- Worked with coworkers to complete tasks.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Assisted clients with activities of daily living such as bathing, dressing and grooming.
- Performed light housekeeping duties including laundry, meal preparation and grocery shopping.
- Helped clients with daily tasks, such as laundry, housekeeping, and shopping.
- Assisted residents in activities of daily living to maintain health and dignity.
- Maintained a clean environment for patients by following proper infection control protocols.
- Assisted residents in and out of bed and wheelchairs, using safe lifting and transferring techniques.
- Provided compassionate care to elderly patients, adapting to their individual needs and preferences.
- Provided emotional support to clients during difficult times.
- Prepared meals according to client dietary requirements.
Kennel Tech/ Daycare Attendant
The Barking Dog
Hooksett
05.2010 - 02.2017
- Cleaned cages, kennels between each animal stay using appropriate disinfectants, cleaning agents.
- Exercised dogs regularly to maintain their physical health while in the kennel's care.
- Performed daily health checks on all animals in kennels.
- Maintained a clean, safe, and healthy environment for animals in kennel facilities.
- Fed animals daily and verified access to fresh water.
- Monitored animal behavior to ensure safety of both staff members and animals.
- Inspected kennel areas regularly for potential hazards or damage that could harm pets or personnel.
- Kept accurate records of food intake, medication administration, treatments administered, and any other relevant information related to the care of animals at the facility.
- Played with dogs individually or in groups to provide exercise and stress relief.
- Cleaned up after dogs by sweeping and mopping floors, shampooing carpets and removing pet waste from yards.
- Maintained cleanliness of kennels, runs, and play areas to ensure proper hygiene for all animals.
- Ensured health and safety of all dogs in daycare by monitoring behavior and providing appropriate playtime activities.
Education
High School Diploma -
Pembroke Academy
Pembroke, NHSkills
- Advertising Techniques
- Succession Planning
- Compensation and Benefits
- Benefits Programs
- Client care
- Daily living assistance
- Personal hygiene support
- Behavior monitoring
- Care plan implementation
- Staff training
- Progress assessment
- Emotional support
- Documentation accuracy
- Health monitoring
- Adaptability in care
- Activity planning
- Payroll management
- Employee benefits administration
- Communication skills
- Cooking meals
- Patient advocacy
- Filing and data archiving
- Time management abilities
- Personal care homemaker (PCHM)
- Documentation and recordkeeping
- Mental health understanding
- Personal care worker
- Medication administration
- Medication management
- Excellent communication
- Organizational skills
- Care planning
- Mobility assistance
- Self motivation
- Dressing assistance
- Bathing assistance
- Attention to detail
Personal Information
Willing To Relocate: Anywhere
Timeline
DSP
Easterseals NH
11.2024 - Current
HR Manager
Protean services LLC
11.2021 - 09.2023
Elderly Caregiver
Harmony Homes
03.2017 - 08.2020
Kennel Tech/ Daycare Attendant
The Barking Dog
05.2010 - 02.2017
High School Diploma -
Pembroke Academy