JODI LYNN MORAN
Alta Loma,CA
Summary
Highly motivated and positive individual with great organizational and communication skills. Customer service master and efficient problem solver. Deftly manages administrative functions while delivering thorough answers and solutions to foster exceptional customer experiences.
Overview
19
19
years of professional experience
Work History
Alternative Education Teacher
Alta Loma Junior High
Alta Loma, CA
12.2021 - Current
- Coordinate with school principal or designee/teacher on enforcement of specific school rules and District policies and report any behavior problems, bullying, accidents or exceptional incidents to the designated authority
- Assist in diffusing potentially volatile and hostile situations involving students and adults on campus during established school hours and/or after-hour school functions
- Maintain positive personal relationships with students, parents, and staff members
- Perform basic first aid and assist with student injury or health issues
- Escort students to the office or other locations on campus pursuant to school and District regulations
- Provided assistance to faculty and staff by teaching classes, conducting orientation programs and issuing transcripts
- Meet with students, parents and administrators to address and resolve students' behavioral and academic issues
- Write discipline referrals and completes incident reports, when required
- Secured testing materials and maintained confidentiality of all details
- Patrol campus perimeter, lunch areas, classrooms, restrooms, parking lots, internal and external campus areas, and other assigned facilities according to established procedures
Business Assistant and Sales Assistant
IHeart Media
Riverside, CA
01.2013 - 01.2017
- Coordinate and schedule all client and staff meetings
- Manage Public File and Job postings to ensure FCC compliance
- Generated reports of findings to help management with making key decisions
- Assist in community events
- Maintain inventory for events and day to day office needs
- Assist General Sales Manager and Sales staff with execution of sales presentations using Salesforce
- Reviewed invoices, payment requests, advance requests, expense reimbursements and proper coding, prior to approval using
- Created sponsorship proposals and recaps
- Developed and updated tracking spreadsheets using Vero and SalesForce
- Educated staff on organizational mission and goals to help employees achieve success.
- Researched, analyzed, and projected market data for potential markets
Office Manager
RZ Radio LLC
Lancaster, CA
01.2012 - 01.2013
- Responsible for coordinating and completing business transactions
- Submits weekly payroll, maintain staff schedules
- Inventory Management
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving
- Managed office operations while scheduling appointments for department managers
- Prepared meeting materials and took clear notes to distribute to stakeholders.
- Developed and maintained successful relationships with vendors, suppliers and contractors
- Managed compliance to keep organization operating within legal and regulatory guidelines
- Reported to senior management on organizational performance and progress toward goals
Premium Service Team Lead
Los Angeles Dodgers
Los Angeles, CA
01.2006 - 01.2009
- Establish and maintain a great rapport with VIP guest, executives, and staff
- Administer procedural changes, schedules and training to Premium Team Members to ensure customer satisfaction
- Manage all Promotional give-a-ways
- Coordinate all request and events for VIP guest
- Support Premium management; coordinate pregame/post game operations
- Experience with Kronos –payroll system.
Marketing/Executive Assistant
Sanswire Network
Palmdale, CA
01.2005 - 01.2006
- Coordinate and schedule domestic, international travel, meetings and tradeshows
- Define strategy for the development, execute and manage marketing plan
- Manage events onsite and off
- Handled inventory, accounting expense reports (MS Office package)
- Worked in a fast paced environment, coordinate and communicate deadlines by working closely with production
- Update procedures as required
- Compiled product, market and customer data to generate informed sales and profit projections
- Incorporated product changes into marketing messages to drive customer engagement and maximize profits
- Proofread all marketing collateral ahead of printing to eliminate errors.
Education
High School Diploma -
Quartz Hill High School
Quartz Hill, CA06.2002
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Antelope Valley College
Skills
- Excellent work ethic
- Collaboration
- Training & Development
- Adaptability
- Customer service
- Self-motivated professional
- Active listener
- Verbal and written communication
- Strategic planning
- Budgeting
- Administrative support
- Knowledgeable in MIcrosoft Suite & Salesforce CRM
Timeline
Alternative Education Teacher
Alta Loma Junior High
12.2021 - Current
Business Assistant and Sales Assistant
IHeart Media
01.2013 - 01.2017
Office Manager
RZ Radio LLC
01.2012 - 01.2013
Premium Service Team Lead
Los Angeles Dodgers
01.2006 - 01.2009
Marketing/Executive Assistant
Sanswire Network
01.2005 - 01.2006
High School Diploma -
Quartz Hill High School
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Antelope Valley College
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