Jodi Pierce
Centralia,WA
Summary
I am highly motivated, dependable and have strong work ethics. I am adept at working effectively unsupervised and I quickly master new skills.
Overview
8
8
years of professional experience
Work History
Healthroom Assistant
Rochester School District
Rochester , WA
2017.01 - Current
- Organized and maintained filing systems for documents and records.
- Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
- Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
- Greeted visitors, parents and guests in a professional manner.
- Processed incoming mail on a daily basis including sorting, distributing and responding when necessary.
- Maintained an inventory of office supplies ensuring stock levels were adequate at all times.
- Scanned documents using high-speed scanners for digital archiving purposes.
- Archived confidential material securely following established procedures.
- Answered incoming calls and recorded accurate messages.
- Checked stock to determine inventory levels and maintain office supply products.
- Maintained positive working relationship with fellow staff and management.
- Assisted organizational efforts by filing, entering data and answering phones.
- Answered phones and routed voicemails to respective employees.
Medical Receptionist
Lodi Urological Medical Group
Lodi , CA
2016.04 - 2016.05
- Greeted and checked in patients, updating patient information in computer system.
- Verified insurance coverage for appointments and collected co-payments as required.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Assisted with filing of medical records and documents, maintaining accurate electronic files.
- Performed data entry tasks related to billing and collections procedures.
- Checked patients in and out for appointments and collected co-payments.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Called patients to confirm scheduled appointments and obtain additional details.
- Entered insurance, demographics and health history into patient database.
Education
Some College (No Degree) - Medical Office Administration
San Joaquin Valley College
Visalia, CASkills
- Word Processing
- Mail Management
- Customer Database Systems
- Office Equipment Maintenance
- Office Equipment Troubleshooting
- Calm Demeanor
- Records Processing
- Social Media Oversight
- Staff Support
- Staff Assessment
- Resources Allocation
- Schedule & Calendar Planning
- Minute Taking
- File Organization
- Check Processing
- Travel Arrangement
- Team Bonding
- Document Retrieval
- File Management
References
References available upon request.
Timeline
Healthroom Assistant
Rochester School District
2017.01 - Current
Medical Receptionist
Lodi Urological Medical Group
2016.04 - 2016.05
Some College (No Degree) - Medical Office Administration
San Joaquin Valley College
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