Jodi Romero
Cleveland,OH
Summary
Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Resident Care Assistant
Pleasantview Care Center
Parma, OH
03.2024 - Current
- Collaborated closely with nursing staff members to ensure quality patient care was delivered at all times.
- Reported changes in resident's condition to Nurse Supervisor.
- Performed light housekeeping duties such as changing bed linens and cleaning up after meals.
- Maintained accurate documentation regarding patient care on electronic medical records system.
- Conducted routine check and changes.
- Provided mobility and fall assistance.
- Performed resident rounds as assigned.
- Assisted residents with ADLs.
- Provided compassionate end-of-life care for terminally ill patients.
- Responded appropriately in emergency situations by following established protocols.
- Assisted with ambulation needs such as walking with a cane or wheelchair assistance.
- Answered call lights promptly and responded quickly to requests from staff members.
- Helped residents maintain neat, orderly, and comfortable room by making beds and assisting with cleaning and organization.
- Reported on patient activities to charge person at end of shift to maintain continuity of care.
Loan Officer
Rocket Mortgage FieldHouse
Cleveland, OH
02.2022 - 03.2024
- Developed and maintained relationships with potential customers to increase loan business.
- Responded promptly to customer inquiries regarding their accounts or other matters related to consumer lending operations.
- Explained various types of loans available to customers and their associated terms and conditions.
- Maintained current knowledge regarding new laws, regulations, policies, procedures, products, services. related to consumer lending operations.
- Attended periodic training sessions related to consumer lending operations.
- Performed quality assurance reviews on all closed loans for compliance purposes.
- Reviewed credit histories, income statements, and other financial information of loan applicants.
- Advised clients on the home buying and refinance process
- Facilitated correspondence with clients, branches, and other departments.
- Achieved sales goals and objectives.
Rideshare Driver
Lyft
Cleveland , OH
10.2017 - 01.2022
- Displayed excellent time management skills by arriving at pickup locations early or on time.
- Ensured customer safety by providing seat belts and adhering to traffic laws.
- Established positive relationships with customers through courteous interactions.
- Provided friendly customer service during trips, including offering assistance with luggage loading and unloading and answering questions about local attractions.
- Maintained cleanliness of vehicle interior and exterior, including vacuuming, washing windows, and refueling when necessary.
- Navigated routes using GPS systems for efficient delivery of passengers.
- Performed pre-trip vehicle inspections according to company standards to ensure safety on the road.
- Demonstrated excellent customer service and communication to riders.
Education
Certification - Licensed Practical Nursing
Hondros College of Nursing
Independence, OH06-2025
Diploma - Radio And Television Broadcasting
Ohio Media School
Cleveland, OH05-2018
GED -
Seeds of Literacy
Cleveland, OH02-2017
Skills
- Empathy
- Problem solving
- CPR Certified
- Memory Care
- Alzheimer's Care
- Medical Terminology
- Emotional Support
- Patient Observation and monitoring
- Compassionate Caregiving
- Client Confidentiality
- Emotional Support
- Mobility Assistance
- Toileting assistance
- Vital signs monitoring
- ADL Assistance
- Ambulation Assistance
- Records Maintenance
- Microsoft Office
- Time Management and organization skills
- Customer Service
- Banking
- Relationship building
Certification
- CPR Certification
Timeline
Resident Care Assistant
Pleasantview Care Center
03.2024 - Current
Loan Officer
Rocket Mortgage FieldHouse
02.2022 - 03.2024
Rideshare Driver
Lyft
10.2017 - 01.2022
Certification - Licensed Practical Nursing
Hondros College of Nursing
Diploma - Radio And Television Broadcasting
Ohio Media School
GED -
Seeds of Literacy
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