Jodi Skelton
Lake Hughes,CA
Summary
Focused Manager bringing 24 years of experience managing activities, programs and resources to meet customer needs. Flexible and adaptable with superior communication, relationship management and influencing skills. Proven history of identifying issues, acquiring data and drawing conclusions to support resolution. Strong aptitude for leading teams to effectively address client needs and implement changes by supporting strategic initiatives.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Retail Store Manager
CVS Pharmacy
Granada Hills, CA
01.2023 - Current
- Trained team members in successful strategies to meet operational and sales targets
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets
- Mentored team members to enhance professional development and accountability in workplace
- Created employee schedules to align coverage with forecasted demands
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills
- Implemented innovative programs to increase employee loyalty and reduce turnover.
Training Store Manager
CVS Pharmacy
Canyon Country, CA
12.2015 - 12.2022
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness
- Assessed skill gaps for employees and developed training courses to meet identified needs.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization
- Implemented business strategies, increasing revenue and effectively targeting new markets
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Implemented performance reviews and motivational strategies to elevate HR team results
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset
- Organized and led staff orientation programs and training to promote collaboration
Store Team Leader
CVS Pharmacy
Lancaster, CA
12.2012 - 12.2015
Assistant Store Manager
CVS Pharmacy
Lancaster, CA
04.2010 - 12.2012
Clerk/Cashier
CVS Pharmacy
Quartz Hill, Ca
11.1999 - 04.2010
Education
High School Diploma -
Highland High School
Palmdale, CASkills
- Ability to provide comprehensive HR guidance in order to overcome business obstacles
- Ability to analyze data to define root cause
- Provide creative and practical solutions to problems and ensure that solutions are effectively executed
- Ability to support business and HR team with minimal task supervision
- Provide support on state and Federal compliance programs
- Utilize relationships to ensure alignment with organizational priorities
- Proactively share best practices for team learning and growth
- Proficient verbal and written communication skills
- Ability to effectively communicate with and influence others
- Proficient in Microsoft office (Word, Excel, PowerPoint)
- Strong Multitasking Skills
- Performance Monitoring and Evaluation
- Problem-Solving Strengths
- Staff Management
- Compliance Knowledge
- Regulatory Compliance and Documentation
- Risk Management Strategies
- Regulatory Standards
- Training Initiatives
- PowerPoint Presentations
- State and Federal Regulations
- Business Operations
- OSHA Regulations
Certification
2022 District Paragon Winner
District Safety Champion
Timeline
Retail Store Manager
CVS Pharmacy
01.2023 - Current
Training Store Manager
CVS Pharmacy
12.2015 - 12.2022
Store Team Leader
CVS Pharmacy
12.2012 - 12.2015
Assistant Store Manager
CVS Pharmacy
04.2010 - 12.2012
Clerk/Cashier
CVS Pharmacy
11.1999 - 04.2010
High School Diploma -
Highland High School