Jodi Smith
Conception Bay South,NL
Summary
Information Management professional with a strong academic background and a proven track record of excelling in information systems, control processes, and project management coursework. Demonstrated aptitude for quickly grasping complex concepts and technologies, as evidenced by consistent high performance throughout Information Management Diploma program. Driven by a passion for optimizing information workflows and implementing innovative solutions. Eager to apply knowledge to real-world applications within an Information Management role.
Overview
17
17
years of professional experience
Work History
Information Management Work Term
Museum Association of NL
04.2024 - 06.2024
- Preserved valuable historical documents by implementing proper archival storage techniques and maintaining optimal environmental conditions.
- Researched and recorded origins, provenance, and historical significance of archival materials.
- Streamlined usage by creating organizational systems for newly digitized records and documents.
Personal Care Attendant
Provincial Homecare
09.2018 - 06.2020
- Adapted to new health practices and techniques for clients with degenerative conditions.
- Collaborated effectively with healthcare professionals to ensure comprehensive care for clients with complex medical conditions.
- Transported individuals to events and activities, medical appointments, and shopping trips.
Childcare Provider
Private Homes
03.2012 - 08.2018
- Maintained strong relationships with families, providing regular updates on child progress and establishing trust.
- Developed age-appropriate activities and crafts to engage children.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
Customer Service Representative
Teletech
09.2007 - 04.2008
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
Education
Diploma - Records And Information Management
College of The North Atlantic
06-2024
Certificate - Comprehensive Arts & Science Transfer
College of The North Atlantic
Burin, NL12-2009
Skills
- Strong ability to adapt, learn and gain new skills
- Proficient in Microsoft Office Suite and G Suite
- Experienced in data management
- Exceptional written and oral communication skills
- Superior analytical and problem solving abilities
- Excellent time management and organizational skills
Timeline
Information Management Work Term
Museum Association of NL
04.2024 - 06.2024
Personal Care Attendant
Provincial Homecare
09.2018 - 06.2020
Childcare Provider
Private Homes
03.2012 - 08.2018
Customer Service Representative
Teletech
09.2007 - 04.2008
Diploma - Records And Information Management
College of The North Atlantic
Certificate - Comprehensive Arts & Science Transfer
College of The North Atlantic
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