Microsoft Suite
Jodi Valcourt
Loganville
Be more concerned with your character than your reputation, because your character is what you really are, while your reputation is merely what others think you are.
John R. Wooden
Summary
Results-driven professional with extensive experience in event coordination and team leadership. Demonstrated success in implementing quality assurance protocols that enhance community engagement. Proven track record in managing recreational programs, leading to increased operational efficiency.
Overview
24
24
years of professional experience
Work History
Paramedic
National EMS
Conyers
10.2024 - 10.2025
- Provided critical medical care on-site in response to emergency calls.
- Operated advanced life support equipment during patient transport to medical facilities.
- Collaborated with healthcare professionals for seamless patient handoff at hospitals.
- Maintained accurate documentation of patient records and treatment provided.
- Assessed patients' conditions, prioritizing treatment based on injury severity.
- Educated patients and families regarding health conditions and emergency procedures.
League Administrator
Gloucester Outlaws Youth Football & Cheer
Gloucester
03.2022 - 01.2025
- Organized recreational events to boost community engagement and participation rates.
- Collaborated with local organizations to diversify program offerings and expand outreach.
- Supervised volunteers during events, ensuring operational efficiency and participant support.
- Managed registrations and addressed participant inquiries for recreational programs.
- Trained staff in safety procedures and emergency response protocols for activities.
- Evaluated recreation program success to inform necessary adjustments and improvements.
- Established schedules for leagues and tournaments while coordinating team rosters.
- Prepared comprehensive reports on program trends, successes, and challenges.
Paramedic
Gloucester Fire & Rescue
Gloucester
01.2015 - 09.2024
- Responded to emergency calls and delivered critical medical care on-site.
- Assessed and treated patients experiencing medical emergencies, including cardiac arrest and trauma.
- Provided pre-hospital care, administering medications, performing intubations, and delivering wound care.
- Maintained safety protocols for patients and paramedic crew during all operations.
- Operated specialized medical equipment, including ventilators and defibrillators, to support patient needs.
- Developed comprehensive lesson plans and facilitated training programs in emergency medical services.
- Evaluated student performance through practical assessments and written examinations.
- Participated in program reviews to ensure compliance with regulatory standards.
Aviation Electronics Technician First Class
United States Navy, USN
Norfolk
06.2001 - 03.2015
- Developed and implemented quality assurance policies and procedures.
- Coordinated cross-functional teams to ensure compliance with quality standards.
- Conducted regular audits of processes and systems for quality improvement.
- Trained staff on best practices in quality control and assurance methods.
- Led root cause analysis for non-conformance issues and corrective actions.
- Managed documentation of quality control activities for regulatory compliance.
- Designed training programs to enhance employee skills and performance.
- Evaluated training effectiveness through participant feedback and assessments.
- Coordinated training schedules to align with operational needs of the organization.
- Mentored junior trainers to improve their delivery of training sessions.
- Collaborated with department heads to identify specific training requirements.
- Managed training records and maintained compliance with regulatory standards.
- Supervised daily operations to ensure efficient workflow and team performance.
- Conducted performance evaluations to provide feedback and guide professional development.
- Resolved conflicts among team members to promote a positive work environment.
- Implemented process improvements to streamline operations and reduce inefficiencies.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Managed team of 40 junior sailors and peers, ensuring high productivity and quality standards were met.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Education
Certification - Emergency Medical Services - Paramedic
05-2018
Bachelor Of Science (BS) - Technical Management
10-2016
Ceritifications - Leadership, Electronics, And Various Other Topics
03-2015
Skills
- Quality assurance
- Communication skills
- Crisis management
- Event coordination
- Program evaluation
- Reporting and documentation
- Training development
- Team leadership
- Planning
- Problem resolution
- Microsoft Software Proficiency
- Supervision and leadership
- Flexible and adaptable
- Remote office availability
- Recordkeeping
- Conflict resolution
- Problem solving
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
- American Heart Association
Software
Image Trend Patient Care Reporting
EMS Charts
ESO
Epic
Interests
Personal Growth
Professional Growth
Process Improvement
Education & Professional Development
Mentoring
Timeline
Paramedic - National EMS
10.2024 - 10.2025
League Administrator - Gloucester Outlaws Youth Football & Cheer
03.2022 - 01.2025
Paramedic - Gloucester Fire & Rescue
01.2015 - 09.2024
Aviation Electronics Technician First Class - United States Navy, USN
06.2001 - 03.2015
Rappahannock Community College - Certification, Emergency Medical Services - Paramedic
DeVry University - Bachelor Of Science (BS), Technical Management
United States Navy - Ceritifications, Leadership, Electronics, And Various Other Topics