Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Receptionist

Joelene Warden

Director of Adult day services
St Louis,MO

Summary

Skilled Program Director adept at managing all facets of program operations, including administration and outreach. Well-versed in multitasking to achieve challenging goals. Prepared to leverage twenty years' experience in direct service to take on challenging role.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Midwest Adult Autism Program Director

The Center for head injury services
St Louis, MO
01.2019 - Current
  • Monitored program budgets, expenditures, and resource utilization while making recommendations as needed.
  • Assisted in developing training materials and providing instruction on how to use them effectively.
  • Collaborated with other departments within the organization to coordinate efforts that support overall organizational objectives.
  • Responded promptly to inquiries from stakeholders concerning various aspects of programming initiatives.
  • Organized special events related to the promotion or awareness of the program's mission or purpose.
  • Scheduled and developed program activities in accordance with program needs.
  • Facilitated communication between team members by organizing regular meetings and conference calls.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Developed and maintained courteous and effective working relationships.
  • Excellent communication skills, both verbal and written.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Delivered services to customer locations within specific timeframes.
  • Proved successful working within tight deadlines and a fast-paced environment.

Supervisor, Community Living

Easter Seal Midwest
St Louis, MO
02.2012 - 01.2019
  • Tracked progress on projects and provided timely feedback to staff members.
  • Directed and supervised team of 15 employees in daily operations.
  • Evaluated employee performance through periodic reviews and documented results accordingly.
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
  • Direct care

Assistant General Manager

GenXMex Taco Bell
St Louis, MO
08.2008 - 06.2011
  • Training, Hiring, Scheduling, Inventory, Computer maintenance, Employee and customer relations, Bill tracking and payment, Supervising Staff and Management Team.

Seasonal Sales Representative

Home Depot
St Louis, MO
05.2008 - 08.2008
  • Assisted customers with purchases, General light labor, Inventory control, Licensed operator of forklift, reach truck, Stocking duties.

Swing Manager

McDonald's Restaurant
St Louis, MO
11.2007 - 05.2008
  • Oversaw shift and company profitability.

Assistant Manager

Taco Bell
St Louis, MO
03.2005 - 10.2007
  • Training, Hiring, Scheduling, Inventory, Computer maintenance, Employee and customer relations, Bill tracking and payment, Supervising Staff, Supervising Management Team.

CHT

CCRC
Breese, IL
03.2000 - 05.2004
  • Activity planning, transporting, executing activities, and direct care.
  • Understood and followed oral and written directions.

Education

Associate of Arts - Fine Arts

St Louis Community College
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Associate of Applied Science - Information Technology

Kaskaskia College

Skills

  • Onsite Tours
  • Strategic Planning
  • Program Optimization
  • Referral Coordination
  • Project Coordination
  • Staff Development
  • Training Coordination
  • Program Management
  • Team Oversight
  • Staff Evaluation
  • Office Administration
  • Persuasive Communication Style

Certification

  • CPR and First aid
  • MANDT
  • Med 1 Level Tech

Languages

Portuguese
Elementary

References

References available upon request.

Timeline

Midwest Adult Autism Program Director

The Center for head injury services
01.2019 - Current

Supervisor, Community Living

Easter Seal Midwest
02.2012 - 01.2019

Assistant General Manager

GenXMex Taco Bell
08.2008 - 06.2011

Seasonal Sales Representative

Home Depot
05.2008 - 08.2008

Swing Manager

McDonald's Restaurant
11.2007 - 05.2008

Assistant Manager

Taco Bell
03.2005 - 10.2007

CHT

CCRC
03.2000 - 05.2004

Associate of Arts - Fine Arts

St Louis Community College

Associate of Applied Science - Information Technology

Kaskaskia College
Joelene WardenDirector of Adult day services