Gloria Woods
Highland,MI
Summary
Detail-oriented professional with expertise in program management and customer service. Recognized for analytical skills and teamwork, adept at addressing concerns and delivering impactful program reports to optimize operations.
Overview
31
31
years of professional experience
Work History
Program Coordinator
Freedom Work Opportunities
Highland, MI
06.1995 - Current
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies.
- Coordinated program logistics, ensuring efficient delivery of services to clients.
- Provided exceptional customer service to program participants through prompt response times and attentive assistance with inquiries or concerns.
- Created comprehensive reports on program progress, and adjusting strategies as needed.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Generated reports detailing findings and recommendations.
Education
Associate of Science - General Education
Oakland Community College
Bloomfield Hills, MI04-1997
Skills
- Program management
- Office administration
- Proactive mindset
- Strategic planning
- Report generation
- Report preparation
- Onsite tours
- Attention to detail
- Analytical thinking
- Time management
- Teamwork
- Teamwork and collaboration
- Organizational skills
Timeline
Program Coordinator
Freedom Work Opportunities
06.1995 - Current
Associate of Science - General Education
Oakland Community College