Jodie Shumsky
Enfield
Summary
Results-driven Commercial Parts Manager with a proven track record in revenue growth and customer relationship management. Expertise in inventory management and data analysis to optimize operations and forecast sales.
Overview
9
9
years of professional experience
Work History
Commercial Parts Manager
Advance Auto Parts
Enfield
10.2022 - 03.2026
- Increased revenue by supplying repair shops and car dealerships with automotive parts.
- Managed a team of employees responsible for receiving, stocking, and distributing auto parts.
- Analyzed customer buying trends to forecast future demand for specific parts.
- Maintained records of all purchases, returns, transfers, and other transactions related to commercial parts management.
- Cultivated strong relationships with key accounts to enhance customer loyalty and satisfaction.
General Manager
Advance Auto Parts
West Hartford
12.2020 - 10.2022
- Led store operations, ensuring alignment with company policies to maintain operational standards.
- Trained and mentored team members, improving customer service skills and fostering a customer-centric culture.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Resolved customer complaints swiftly while upholding high quality standards in service delivery.
Assistant Store Manager
Advance Auto Parts
East Hartford
07.2020 - 12.2020
- Coordinated daily store operations and staff scheduling to optimize workflow.
- Trained and mentored new team members on product knowledge and customer service, enhancing team readiness.
- Oversaw inventory management and conducted regular stock checks for accuracy.
- Resolved customer inquiries and complaints, contributing to improved customer satisfaction.
Retail Parts Professional
Advance Auto Parts
Enfield
05.2017 - 07.2020
- Greeted customers, enhancing their shopping experience through attentive service.
- Processed customer orders, returns, and exchanges, ensuring smooth transactions and customer retention.
- Evaluated customer complaints, identifying effective solutions to improve satisfaction.
- Performed daily opening and closing procedures according to company guidelines.
Education
High School Diploma -
Enfield High School
Enfield, CT06-2011
Some College (No Degree) - Biological and Physical Sciences
Bay Path University
Longmeadow, MASkills
- Parts logistics
- Inventory management
- Sales forecasting
- Supply chain optimization
- Data analysis
- Team leadership
- Customer relationship management
Timeline
Commercial Parts Manager
Advance Auto Parts
10.2022 - 03.2026
General Manager
Advance Auto Parts
12.2020 - 10.2022
Assistant Store Manager
Advance Auto Parts
07.2020 - 12.2020
Retail Parts Professional
Advance Auto Parts
05.2017 - 07.2020
High School Diploma -
Enfield High School
Some College (No Degree) - Biological and Physical Sciences
Bay Path University