Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Jodie Caldwell

BUCHANAN,VA

Summary

Dedicated former teacher with six years in the environmental science classroom with experience cultivating relationships with students, student families, coworkers, and community. Experience creating and delivering instructional materials and resources through various means. Personal experience working with BIPOC, LGBTQ+ individuals in different capacities (e.g. Students, coworkers, friends). Eager to contribute data collection and data analysis skills to help the dynamic eeVAL 3.0 project continuously realize its greatest impact. Passionate and appreciative of the mission and significance of the eeVAL 3.0 project.

Overview

13
13
years of professional experience

Work History

High School Science Teacher

Botetourt County Public Schools
08.2015 - 06.2022
  • Taught science courses using lab-based learning model to deepen subject mastery.
  • Developed and administered detailed science curriculum to over 600 high school students.
  • Selected and requisitioned appropriate books and instructional aids to complement lesson plans.
  • Planned, prepared, and taught lesson plans, giving students individual support and more student choice in delivery and/or demonstration of content or skill mastery.
  • Communicated with students and parents regarding academic progress, assignments, and behavior.
  • Cultivated positive relationships with students, parents and staff to optimize instruction and support learning outcomes.
  • Provided individualized feedback to support student learning and development.
  • Collaborated with specialists to meet needs of students requiring extra support.
  • Coordinated and collaborated with other faculty members during lesson plan development.
  • Created and maintained safe and orderly classroom environment conducive to learning.
  • Science department chair for two years. Served on leadership committee.
  • Developed and implemented variety of instructional strategies to meet diverse needs of students.
  • Promoted culture of inclusion, respect, and collaboration in classroom.
  • Encouraged students to take active role in learning and academic success.
  • Monitored student progress and provided feedback to both students and parents.
  • Provided guidance and mentoring to students regarding academic, social and emotional issues.
  • Utilized data to inform instructional decisions and personalize learning.
  • Supported development of individualized education plans for students with special needs.
  • Assisted in development of extracurricular activities and special events as club sponsor. Supported Environmental Club, school recycling program, and Envirothon team.
  • Kept abreast of technological advances in science and education and adapted curriculum for individual, small group and remedial instruction to meet diverse needs of high school students.
  • Built variety of formative and summative assessments to measure student progress.
  • Utilized diverse instructional approaches to accommodate different learning styles.

Customer Service Specialist

Nature's Emporium
04.2013 - 09.2014
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Took payment information and other pertinent information such as addresses and phone numbers to place orders.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Kennel Technician Supervisor

North Roanoke Veterinary Hospital
01.2012 - 04.2013
  • Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
  • Kept animals clean and free of contaminants to promote optimal health.
  • Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
  • Trained new staff on kennel maintenance, animal care and feeding protocols.
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
  • Recorded dogs' intake and output, physical condition and behavior for updated kennel logs.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
  • Followed pet care instructions for dietary needs and medication regimens.
  • Prepared and administered medications and treatments as prescribed by veterinarian.
  • Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.

Support Manager

PetSmart
09.2011 - 01.2012
  • Analyzed customer service data to identify trends, identify solutions and improve customer experience.
  • Collaborated with individual employees and other teams to identify and resolve customer issues quickly and professionally.
  • Developed and maintained relationships with customers to enhance customer satisfaction.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Secondary Classroom Teacher and Long Term Sub

McDowell County Public Schools
08.2009 - 06.2011
  • Helped students develop self-esteem and life skills by fostering healthy conflict-resolution, critical thinking, and communication.
  • Collaborated with parents, administrators and counselors to develop improvement plans for struggling students.
  • Established and enforced rules of behavior to drive social development and maintain positive interactions.
  • Drove student learning by establishing clear classroom plans and group objectives, as well as actionable strategies to achieve each goal.
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
  • Incorporated multiple types of teaching strategies into classroom.
  • Offered supplemental and individualized instruction for at-risk and struggling students.
  • Participated in parent teacher conference to discuss developments of students and increase support.
  • Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.

Education

Master of Arts - Secondary Education

Hollins University
Roanoke, VA
05.2016

No Degree - Science Education

Wright State University
Dayton, OH
05.2009

Bachelor of Science - Biological Sciences

West Virginia Institute of Technology
Montgomery, WV
05.2006

Associate of Science - Biology, Chemistry, Physics, Pre-Med/Pre-Pharmacy

Southern West Virginia Community And Technical College
Mount Gay, WV
05.2005

No Degree - Animal And Veterinary Science

West Virginia University
Morgantown, WV
05.2005

Skills

  • Science Curricula and Instructional Techniques
  • Group Leadership
  • Hands-On Learning
  • Activity Organization
  • Google Suite Experience (Google 1 Certified, but need to re-certify) and Canvas LMS
  • Using Microsoft software and applications and Canva to create and deliver instructional material
  • Research
  • Tutoring and Mentoring
  • Group and Individual Instruction and Support
  • Parent and Student Communication
  • Culturally Responsive, Safe, Positive Learning Environment
  • Documentation and evaluation

Additional Information

Workshops, research projects, and other training:

  • Chesapeake Bay Climate Institute - 2019
  • Advanced Placement Environmental Science Summer Institute - 2019
  • Water E3G (Engineering, Ecology, Environment, Geosciences) Research Experience for Teachers - 2017
  • Project WILD - 2016

Timeline

High School Science Teacher

Botetourt County Public Schools
08.2015 - 06.2022

Customer Service Specialist

Nature's Emporium
04.2013 - 09.2014

Kennel Technician Supervisor

North Roanoke Veterinary Hospital
01.2012 - 04.2013

Support Manager

PetSmart
09.2011 - 01.2012

Secondary Classroom Teacher and Long Term Sub

McDowell County Public Schools
08.2009 - 06.2011

Master of Arts - Secondary Education

Hollins University

No Degree - Science Education

Wright State University

Bachelor of Science - Biological Sciences

West Virginia Institute of Technology

Associate of Science - Biology, Chemistry, Physics, Pre-Med/Pre-Pharmacy

Southern West Virginia Community And Technical College

No Degree - Animal And Veterinary Science

West Virginia University
Jodie Caldwell