Jodie Canales
Magnolia
Summary
Dynamic professional with a proven track record in small business operations and customer relations, honed as the Owner of Sunny Days Cleaning and Remodeling Services. Excelled in relationship building and verbal communication, significantly enhancing customer satisfaction. Expertise in financial management and a knack for creating efficient business processes. Demonstrates a strong commitment to quality care and service excellence.
Overview
20
20
years of professional experience
Work History
Owner, Self Employed
Sunny Days Cleaning and Remodeling Services
05.2015 - 06.2021
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
Housekeeping Room Attendant
Solera At West Houston
08.2014 - 01.2015
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
Medical Assistant
Oak Bend Medical Group
05.2010 - 10.2012
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
CNA
Solar of Cinco Ranch
06.2009 - 05.2010
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
CNA
Grace Care Center Skilled Nursing
04.2007 - 06.2009
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Maid Service
A To Z Cleaning
04.2001 - 06.2007
- Improved cleanliness standards by implementing thorough cleaning routines and using appropriate cleaning products.
- Maintained a safe and healthy environment for clients by regularly sanitizing surfaces and properly disposing of waste.
- Disinfected bathrooms and removed mold from shower stalls and bathtubs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Engaged positively with residents while cleaning apartments and common areas.
- Managed laundry duties effectively, ensuring clothing items were treated according to care instructions for optimal results.
Education
Medical Assistant
Pima Medical Institute
Houston, TX05.2010
CNA - Nurse Aide
Houston Community College
Houston, TX03.2007
All Major Studies
Waller High School
Waller, TX06.1992
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
Timeline
Owner, Self Employed
Sunny Days Cleaning and Remodeling Services
05.2015 - 06.2021
Housekeeping Room Attendant
Solera At West Houston
08.2014 - 01.2015
Medical Assistant
Oak Bend Medical Group
05.2010 - 10.2012
CNA
Solar of Cinco Ranch
06.2009 - 05.2010
CNA
Grace Care Center Skilled Nursing
04.2007 - 06.2009
Maid Service
A To Z Cleaning
04.2001 - 06.2007
Medical Assistant
Pima Medical Institute
CNA - Nurse Aide
Houston Community College
All Major Studies
Waller High School
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