Jodie Kalinowski
Niles
Summary
Committed professional with a strong background in environmental services and production management. Known for fostering team development and maintaining high standards of regulatory compliance, ready to support operational excellence and enhance workplace safety.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Certified Environmental Services Technician & Lead
Beacon Memorial Hospital
South Bend, IN
06.2014 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Expert knowledge of chemicals, routes, and cleaning procedures through 10+ years of experience and continuous training.
- CHEST certified
- Actively participated in continuous learning initiatives to stay updated on industry trends and policies.
Production Manager
BE Cultivation
Cassopolis, MI
01.2022 - 09.2025
- Oversaw daily production operations to ensure efficient workflow and adherence to safety standards.
- Implemented process improvements, enhancing productivity and reducing waste across manufacturing lines.
- Managed scheduling and resource allocation to optimize labor utilization and meet production targets.
- Trained and mentored team members on best practices and operational procedures for improved performance.
- Developed training programs focused on safety compliance and operational efficiency for new hires.
Lead Server
Uptown Kitchen
Granger, IN
05.2015 - 05.2019
- Trained and mentored new servers on menu knowledge and customer service protocols.
- Coordinated team schedules to ensure optimal staffing during peak hours.
- Implemented efficient table turnover strategies, enhancing overall dining experience.
- Monitored food quality and presentation standards, ensuring compliance with health regulations.
Lead Server
Flat Top Grill
Mishawaka, IN
03.2011 - 06.2014
- Developed strong relationships with regular customers to foster loyalty and repeat business.
- Resolved customer complaints promptly, maintaining high satisfaction levels in fast-paced environment.
- Collaborated with kitchen staff to streamline communication and improve service accuracy.
- Led training sessions focused on improving team performance and operational efficiency.
- Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
Lead Server
Houlihans Bar and Grill
Granger, IN
05.2006 - 03.2011
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Managed catering operations and execution of large party events.
Head Bartender
Hacienda
South Bend, IN
02.2002 - 05.2006
- Supervised daily bar operations, ensuring compliance with health and safety standards.
- Trained and mentored new bartenders on beverage preparation and customer service techniques.
- Developed innovative cocktail menus, enhancing guest experiences and driving repeat business.
- Managed inventory levels, conducted regular stock assessments, and minimized waste through efficient ordering practices.
Department Manager
Walmart
South Bend, IN
08.2000 - 02.2002
- Monitored employee performance, providing feedback and coaching to drive productivity improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Optimized scheduling practices to ensure adequate staffing during peak business hours without sacrificing employee satisfaction or budgetary constraints.
Education
High School Diploma -
Brandywine
Niles, MI05-1999
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Problem-solving
- Regulatory compliance
- Work Planning and Prioritization
- Team Training
Accomplishments
Nominated for E-crew 2020
Certification
C.H.E.S.T Training
Timeline
Production Manager
BE Cultivation
01.2022 - 09.2025
Lead Server
Uptown Kitchen
05.2015 - 05.2019
Certified Environmental Services Technician & Lead
Beacon Memorial Hospital
06.2014 - Current
Lead Server
Flat Top Grill
03.2011 - 06.2014
Lead Server
Houlihans Bar and Grill
05.2006 - 03.2011
Head Bartender
Hacienda
02.2002 - 05.2006
Department Manager
Walmart
08.2000 - 02.2002
High School Diploma -
Brandywine