Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Jodie Phillips

Missouri City

Summary

Highly motivated sales associate with outstanding interpersonal skills in providing excellent customer service. Recognized for providing excellent service and setting the standard for other employees Goal-oriented Vendor with proven track record of increasing sales, streamlining processes and accurately determining potential buyers. Friendly and outgoing worker with dedication to reliability and efficiency. Skilled at route planning and collaboration.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Vendor

Clarins USA
09.2018 - Current
  • Collaborated with team to execute promotional events and initiatives.
  • Assisted customers with product selection and recommendations.
  • Trained new staff on product knowledge and customer service techniques.
  • Demonstrated products to enhance customer understanding and engagement.
  • Performed periodic audits of vendors' activities to ensure contractual obligations were met.

Counter Manager

Lancôme
Sugar Land
09.2016 - Current
  • Visual Merchandising
  • Inventory Management
  • Customer Service
  • Building Clientele
  • Inventory Management
  • Customer service
  • Ordering processing (various stores)
  • Education Specialist
  • Counter recovery
  • Stocking

Vendor

Clarisonic
09.2018 - 10.2018
  • Managed inventory levels and organized product displays effectively.
  • Collaborated with team to execute promotional events and initiatives.
  • Demonstrated products to enhance customer understanding and engagement.
  • Trained new staff on product knowledge and customer service techniques.
  • Performed periodic audits of vendors' activities to ensure contractual obligations were met.

Lead Dept. Associate Hair Care/Cosmetics/Accessories

Nordstrom
Sugar Land
07.2014 - 09.2016
  • Led sales department for rewards programs, driving significant revenue growth.
  • Managed inventory to ensure optimal stock levels and minimize waste.
  • Delivered exceptional customer service through phone and in-store interactions.
  • Processed orders efficiently via phone across multiple locations.
  • Executed sales floor recovery to maintain presentation standards and enhance customer experience.
  • Oversaw cashier operations for accurate transactions and customer satisfaction.
  • Coordinated stocking efforts to ensure product availability and accessibility.

Color Consultant

Hobby Lobby
Stafford
11.2010 - 04.2011
  • Cashier

Education

High School Diploma -

TTU Independent School District
Lubbock, TX
01.2014

Skills

  • Excellent communication skills
  • Proficient in MS words, Outlook
  • Good Organization skills
  • PowerPoint Outstanding typing skills
  • Superior computer skills
  • (Type at 80 wpm)
  • Product demonstration
  • Staff training
  • Team collaboration
  • Product marketing
  • Team building

Certification

Lancôme Certified Makeup Artist

Accomplishments

  • 2015 3rd Quarter Star employee.
  • Coming into the Lancome Counter with a deficit in September 2016 and bring the counter up to date by beginning of November 2016.
  • Lancome Counter at ULTA up 82% since last year for the year to date in 2017.
  • 4th Quarter Star for Lancome in Houston region.

Timeline

Vendor

Clarins USA
09.2018 - Current

Vendor

Clarisonic
09.2018 - 10.2018

Counter Manager

Lancôme
09.2016 - Current

Lead Dept. Associate Hair Care/Cosmetics/Accessories

Nordstrom
07.2014 - 09.2016

Color Consultant

Hobby Lobby
11.2010 - 04.2011

High School Diploma -

TTU Independent School District

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