JODY ALONSO
Publix Supermarkets Inc (821)
Jupiter
16
years of professional experience
Results-driven Grocery Manager with a proven track record in enhancing customer satisfaction through strategic inventory management and team leadership.
Work History
Grocery Manager
2 Years- Managed daily grocery operations ensuring product availability and quality standards.
- Optimized inventory management processes to reduce stock discrepancies and improve turnover rates.
- Implemented merchandising strategies to enhance product visibility and increase sales performance.
- Trained and mentored team members on customer service best practices and store policies.
Grocery Manager
1 Year 5 Months- Analyzed sales data to identify trends, informing strategic decisions for product assortment adjustments.
- Collaborated with vendors to negotiate pricing and maintain strong supplier relationships.
- Conducted regular store audits to ensure compliance with safety regulations and company standards.
- Developed staff schedules to ensure adequate coverage during peak hours and special events.
Grocery Manager
1 Year 10 Months- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Enhanced store presentation through regular merchandising updates and innovative display techniques.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
Grocery Manager
3 Years- Analyzed sales data to identify trends, informing strategic decisions for product assortment adjustments.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Collaborated with vendors to negotiate pricing and maintain strong supplier relationships.
- Coordinated with other departments for smooth cross-functional collaboration, enhancing overall store performance.
Grocery Manager
2 Years 4 Months- Increased customer satisfaction by implementing efficient inventory management and product rotation systems.
- Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
- Engaged customers and provided very high level of service and support, helping find desired products and items.
- Conducted regular performance evaluations to identify areas for improvement within the team.
Assistant Grocery Manager
1 Year 2 Months- Implemented inventory management practices to reduce waste and enhance efficiency.
- Supervised daily operations to ensure optimal stock levels and product quality.
- Trained and mentored new team members on store policies and customer service standards.
- Assisted in scheduling staff shifts to maintain coverage during peak hours.
Grocery Team Leader
2 Years- Supervised daily operations of grocery department to ensure optimal product availability and customer satisfaction.
- Trained and mentored team members on best practices for inventory management and customer service.
- Implemented process improvements that enhanced efficiency in stock replenishment and merchandising displays.
- Collaborated with management to develop strategies that improved overall department performance and sales growth.
Grocery Team Leader
1 Year 10 Months- Led initiatives aimed at enhancing customer engagement through personalized service and community events.
- Analyzed sales data to identify trends, guiding inventory purchases and promotional planning efforts.
- Coordinated scheduling for team members, fostering effective communication and teamwork across shifts.
- Ensured compliance with food safety standards and company policies, maintaining a safe shopping environment.
Education
No Degree - Business
Skills
Inventory coordination
Customer assistance
Training and mentoring
Employee training
Complaint handling
Inventory control
Communication skills
Customer management
Timeline
Grocery Manager
Publix Supermarkets Inc (821)
05.2024 - 05.2026Read More
Grocery Manager
Publix Supermarkets Inc (1497)
12.2022 - 05.2024Read More
Grocery Manager
Publix Supermarkets Inc (653)
02.2021 - 12.2022Read More
Grocery Manager
Publix Super Markets Inc (620)
02.2018 - 02.2021Read More
Grocery Manager
Publix Supermarkets Inc ( 821)
10.2015 - 02.2018Read More
Assistant Grocery Manager
Publix Super Markets Inc (1157)
08.2014 - 10.2015Read More
Grocery Team Leader
Publix Supermarkets Inc ( 434)
08.2012 - 08.2014Read More
Grocery Team Leader
Publix Supermarkets Inc (1006)
10.2010 - 08.2012Read More
Palm Beach State College
No Degree from Business
Read More