Jody Ann Walters
Bronx
Summary
Compassionate DSW worker with experience in providing support to individuals with disabilities and special needs. Skilled in developing personalized care plans, facilitating community integration, and promoting independence. Strengths include strong interpersonal skills, adaptability, and problem-solving abilities. Notable contributions include improving clients' quality of life through patient-centered care and advocacy.
Overview
16
16
years of professional experience
10
10
years of post-secondary education
Work History
DSW Worker
Resource Center for Independent Living Retirement
The Bronx
05.2025 - Current
- Assisted individuals with daily living activities and personal care.
- Implemented engaging programs that promoted social interaction and skill development.
- Supported clients in achieving personal goals through tailored support plans.
- Maintained accurate records of client progress and reported changes to supervisors.
- Provided emotional support and encouragement to enhance client well-being.
- Assisted clients in developing independent living skills, such as budgeting, nutrition, household management and personal hygiene.
- Transported clients to and from community gatherings and scheduled appointments.
- Provided crisis intervention services when needed.
Food Service Worker
Aramark
08.2013 - Current
- Performed food safety and sanitation check by setting dishwashing machine to correct temperature.
- Created food orders such as salads, sandwiches, and sliced meat and cheese to exact customer specifications.
- Fordham University
DSW Worker
Arc of Westchester
Westchester
05.2023 - 09.2024
- Assisted individuals with daily living activities and personal care.
- Implemented engaging programs that promoted social interaction and skill development.
- Supported clients in achieving personal goals through tailored support plans.
Dietitian
Sodexo
07.2012 - 01.2013
- Used nutritional guidelines and individual needs to plan menus and diets.
- Assisted patients with selecting foods from menus based on dietary orders.
- Westchester Medical Center
Filing Clerk
JNB Bank
09.2009 - 01.2012
- Sorted, organized, and maintained office records.
- Scanned and filed forms, reports, correspondence and receipts.
- Updated daily logs for tracking file movements.
- Contacted staff and customers to retrieve files.
Education
Associate of Science - Medical Assistance
The College Of Westchester
Westchester, NYC 01.2020 - 01.2022
High School Diploma - Medical Assistant Management
Kingston Jamaica
09.2007 - 01.2016
Skills
- Menu modification
- Meal preparation
- Client communication
- Email communication
- Office skills
- Safety awareness
- Supervision
- Phone communication
- Web portal usage
- Organizational skills
- Written communication
- Positive attitude
- Personal care assistance
- Crisis intervention
- Nutritional guidance
- Tailored support planning
- Progress monitoring
- Record keeping
- Independent living skills
- Problem solving
- Effective communication
- Goal achievement facilitation
Awards
- First In Class Distinction In Office Administration
- Distinction In EDPM
Timeline
DSW Worker
Resource Center for Independent Living Retirement
05.2025 - Current
DSW Worker
Arc of Westchester
05.2023 - 09.2024
Associate of Science - Medical Assistance
The College Of Westchester
01.2020 - 01.2022
Food Service Worker
Aramark
08.2013 - Current
Dietitian
Sodexo
07.2012 - 01.2013
Filing Clerk
JNB Bank
09.2009 - 01.2012
High School Diploma - Medical Assistant Management
Kingston Jamaica
09.2007 - 01.2016